To determine which Team/Member(s) have access to a specific client, follow these steps:

Go to the “Clients” section in your Dashboard.



Locate the “Team” column — this column displays the team member(s) assigned to each client.


 

This can be updated via client's "Settings > Team"

Example:

In the illustration below, Team Member “Annie” is the only person assigned to Client “Arisu Arisala”.

 Important Note:

  • Only team members assigned to a client can view the said client.

  • In the example, only Annie and users with 'Owner' access can see Arisu Arisala's client records

  • 'Owner' users have full visibility and can view all clients, regardless of team assignments.