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  • What's New
    • Recent Q & A
      • FAQ: SBR Partner
      • Prior Year Tax Returns / Old Forms
      • Q&A: MyGov as Auskey Replacement
      • FAQ: Lodgment confirmation
      • FAQ: Team member access
      • FAQ: No Accounting Software
      • Q&A: No accounting Software, how to start a form (MyGov Reports)
      • FAQ: How to adjust items in reconciliation section
      • Q&A: Carried Forward Losses
      • Q&A: CU Form
      • FAQ: Delete Occupation Code
      • OSX/MacOS
      • FAQ: Taxpayer appointment of tax agent
      • Q&A: Where to trigger small business income tax offset?
      • Q&A: Profit distributions showing as expenses
      • FAQ: Billing Process and Lodgement
      • FAQ: Prefill View
      • Q&A: Carry Forward Losses
      • Q&A: Income Stream Payment S2 (SMSFAR)
      • Q&A: Trust - dividend imputed credit validation
      • Q&A: How do you add in PAYG Tax Witholding to a BAS/Activity Statement?
      • Q&A: Profit Allocation
      • Q&A: International Address / Overseas Post code
      • Q&A: Working paper -Ledger
      • Q&A: Share of Franking Credits / How to input dividend imputation credits on a trust distribution
      • Q&A: Company not showing trust franking credit from distribution
      • Q&A: Jobkeeper
      • Australian resident and Non resident
      • "Taxable income" and "Amount payable"
      • Subordinated Debt
      • Customise Financial line items
      • Capital Gain tax (CGT) schedule - Main residence exemption - ITR
      • Net PL NOT showing as taxable income
      • Status of SMSF (tax on taxable income)
      • "Owned, or had interest in, assets located outside Australia with total value of AUD $50,000 or more"
      • Employee share schemes / Transferred total supplement income or loss
      • Retained earnings to distribute to beneficiaries
      • Round off (nearest integer)
      • Lodge tax return without ABN
      • TFN is a must to lodge CTR
      • Medicare Calculation (Visa 417 and 482)
      • Non Current Assets as Plant & Equipment
      • ETP and Lumpsum
      • How to Lodge Final Tax Return
      • TFN issue
      • Super Payable Deduction
      • How to add extra branch code for the same company?
      • Sole trader business schedule - Personal Service Deduction
      • End of Year process
      • Repayment Income
      • How to import excel for Primary Business
      • Financial Report: "Statement of Financial Position" Net Assets and Total Equity Issue
      • Motor Vehicle "Expense" Calculation Method
      • No First Name / Given Name
      • How to make team member as "CC" to esign request?
      • Payment Reference Number (PRN)
      • Future-year return
      • Payment Option / Payment Slip
      • PSI Bonus from CTR Transfer to ITR
      • "Estimate" tab
      • Capital Gains "Exemption or rollover code"
      • Capital Gain (CGT) - Main Residence Exemption
      • How to correct the TFN of the "Lodged" form?
      • How to calculate "Tax Free Threshold"?
      • Negative Gearing - Rental Property
      • Historical Forms
      • SBE: Franking Credit
      • Paid CGT Withholding Tax for beneficiary
      • NFP (Not-for-Profit) Self-Review Return
      • Additional Field/Line item via form "Worksheet"
      • FAQ: Why is there no Capital Gain Tax (CGT) schedule in the Partnership Tax Return (PTR)?
      • FAQ: What will you do if you in case you have lodged a tax form with wrong taxable period?
    • LodgeiT Newsletter
      • Workshop and Trainings
      • Financial Report PRO: Export to Word & Custom Page Breaks
      • Depreciation in Tax Returns
      • December 2024
      • Enhanced "Clients Import"
      • Tax Season 2024
      • August 2024
      • June 2024
      • LodgeiT Tax Time 2024 Updates
      • April 2024
      • December 2023
      • June 2023
      • Accziom Beta - A LodgeiT R&D Initiative
      • BGL SimpleFund 360 integration
      • January 2023
      • November 2022
      • September 2022
      • ITR ATO Benchmark
      • JULY 2022
      • LodgeiT EOFY Updates
      • June 2022
      • January 2022
      • In-app Notifications
      • LodgeiT Christmas 2021 update
      • September 2021 Updates and Future developments
      • LodgeiT 2021 State of the Union
      • June 2021
      • March 2021: Xero re-integration
      • December 2020
      • June 2020
      • June 2019
      • June 2020 - Tax Form Changes
      • May 2020
      • March 2020
      • Get your free annual LodgeiT subscription from QuickBooks
      • November 2019
      • April 2019
      • December 2018
      • October 2018
      • September 2018
      • August 2018
      • April 2018
      • June 2018
  • User Guide
    • Sign-up Process
      • Learn LodgeiT via GotoWebinar (Live Demo)
      • LodgeiT Workshop and Online Training
      • Sign-up / Create Account
      • Getting Started Guide
      • LodgeiT Overview Process
      • LodgeiT’s Interface and Guide
      • Organisation Details "Profile"
      • Getting Started for Tax Agents
      • Getting Started for Business Entity/Owners (non-agent)
      • Getting Started for Bookkeepers
      • Tax Agent Demo 2021
    • Account and Security
      • Account
      • To use 'QuickBooks Online' Credentials to Sign-in to LodgeiT
      • Set up 2-factor authentication
      • Reset Two-Factor Authentication
      • Codes Security (SMS)
      • Unable to received SMS code (Error: Unknown error attempting to reach phone)
      • Feedback and Contact Support
      • Organisation Log
      • Electronic Fund Transfer (EFT) Report / EFT Reconciliation Settings
      • Switch Accounting Software
      • How to check SBR Outage, Scenario and Description
      • Managing Lastpass extension issue
      • How to change LodgeiT account email address
      • How to change LodgeiT account password
      • LodgeiT's Security, Compliance, and Storage
      • Turn-off browser's auto complete function
      • Email Not Verified
      • SBR Connection to ATO via Phone
      • Link Business in ABR and Link Agent
    • 'QuickBooks Online Accountant' User
      • QuickBooks user - Sign in to LodgeiT
      • How to Connect QuickBooks Online Accountant to LodgeiT
      • Client Sync ('QuickBooks Online' from/to LodgeiT)
      • QBOA User Sign-in Issue (2 Different email/login)
      • Migrate and Sync Clients from 'QuickBooks Online Accountant and from Other Accounting System in a Single Account in LodgeiT
      • How to Re-sync / 'QuickBooks Online' Clients duplicate after import
      • Contact Details Mapping (LodgeiT > 'QuickBooks Online')
      • Company Tax Return via 'QuickBooks Online'
      • LodgeiT to 'QuickBooks Online Accountant' Sync to Individual with and without Business Name
      • Team Member Cannot link 'QuickBooks Online' client
      • "Sorry, there was a problem!"
      • Error: Resource not found
      • QuickBooks "Company ID"
      • How to change from "LodgeiT subscription plan" to "QuickBooks Pro Advisor Subscription"
      • Use 'QuickBooks Online' credentials to register in LodgeiT
      • QuickBooks Organisation ALREADY EXIST / Same ABN and TFN
      • QuickBooks "Assign Admin"
    • E-signature and Manual signing controls
      • Signing Documents Electronically Under Corporations Act 2001
      • E-signature Template
      • Out To Sign: Using E-Signature
      • Out To Sign: Manual Signature
      • Settings - Primary Contact/Signatory
      • Automatic E-sign Reminders
      • E-Sign Notifications
      • E-sign status card
      • Send E-sign Reminder (Bulk/Manual Approach)
      • How to change e-sign signatory?
      • How to cancel the form that has been sent for e-signature?
      • E-Signature for "Financial Reports"
      • How to get signed copy of the client tax return with e-signature?
      • The client cannot sign the esignature request
      • How to "Cancel" esignature request?
      • E-signature Authenticator (SMS or Birthdate)
      • Audit Trail for "Out To Sign"
      • Esignature request (mail) as "Junk"
    • General Settings
      • "Tax Genii" your AI Tax Research Assistant
      • Intermediary
      • Gear Wheel / Cog Wheel
      • Settings (User/Firm)
      • Settings - General
      • Settings - Contact Details
      • Settings - People
      • Settings - Tax
      • Client "Settings"
      • Human Icon
      • Client Defaults (Contact Source for Tax Form)
      • Add related entities / Adding Client
      • Managing Client
      • Primary Contact's "Additional Email" address
      • Single Client Update for "Contact Source" on Tax Returns
      • Client Export/Extract (CSV or Excel)
      • Business Owner (Non Agent) to Lodge for Multiple entities
      • Client Details Card
      • Where to add Bank Detail / Fee from Refund / Electronic Funds Transfer (EFT)
      • Define Client Relationship
      • Invite LodgeiT Team (for Concern / Issues)
      • Lodgement List & Dates
      • Client List and Client Groups
      • How to search a client?
      • How to see Lodged forms
      • Archive or Delete Client
      • Knowledge base
      • Fast Navigation - Forms (Keyboard)
      • How to create a Form? (Form Types)
      • Rollover
      • How to change the language settings on your Google chrome browser
      • Authentication Method for E-signature (Client Defaults)
      • Teams: How to Invite Team Members and Restrict Team Access
      • Fixing Date Display Issue in Google Chrome
      • Troubleshoot: To disable "Agent contact details"
      • Settings - Teams/Access (Member and Client Owner and Assignee)
      • What is a Team Member "Access"?
      • Client Verification
      • Re-assign Email Address to New Team Member
      • Reset Password
      • Transfer "Assigned clients" to other "Member"
      • Adding Multiple Companies (Non Tax Agent)
      • TFN Details (Team Access)
      • "Unlocked" Lodged Form
      • Electronic funds transfer consent
      • Franking account balance or transaction listing
      • EFT Reconciliation Statements "Financial Institution Account details already exist for another registered agent number"
    • General Form Settings and Controls
      • Dashboard - Work status filter and sort (team, form, period, client group)
      • Form Workflow Sequence and E-signature
      • How to see Lodged Form / Lodgement Receipt
      • How to Create a Tax Form
      • How to Amend a Tax Form
      • Activate Financial Picture / Manage Section of the Tax Form
      • Bulk or Multiple "Sign and Lodge" of Tax Return
      • Part Year Spouse
      • Add Spouse
      • Deactivate Spouse
      • Audit Trail and Document History
      • How to reverse form to "Draft" status again?
      • How to Modify Due Date on Form
      • How to Restrict other team members from viewing a form?
      • How to Print/Download the Form
      • How to Suspend/UnSuspend a Form
      • How to "mark form as lodged"
      • How to see the Prefill of ATO button
      • Substituted Accounting Period (SAP)
      • How to tag "Relationship" (not a client)
      • Outcome of Assessment (OoA)
      • Error: "Lodged - OoA Error"
      • ATO Status
      • International Mobile Number
      • How to Export List of Tax Forms
      • Dividend and Interest "Address"
      • ATO Identifier
      • How to remove or delete a form?
      • CMN.ATO.GEN.500127
      • Creating Tax Form: Appropriate or Correct Form not showing on the 'Add' options
      • Pre-lodge in Background
      • Click "here" to fill quarterly paid instalment values. This will also pull your lodged activity statements for the return's year.
      • "Unlock" Lodged forms
      • Print lodgment receipts
      • TFN Report
      • How to view the list of tax forms of a client?
      • How to remove the "Lodgement Declaration" when printing the tax form?
    • Tax Systems Conversion Guide
      • Client Migration Process
      • Direct Client Import / Migration
      • Pattern for Client Import (optional)
      • Extract and Import Client list from Xero
      • Client List: Extract and Import Client from Handiledger/Handisoft/Handitax/Sage One
      • Extract and Import Client list from Software Assistant-Thomson Reuters
      • Client Data: Extract and Import Client list from Reckon Elite
      • Extract and Import Client list from MYOB AO
      • Extract and Import Client list from MYOB AE (Accountants Enterprise)
      • Client groups bulk import (existing client)
      • Unpaid 100% / Partially Paid - Superannuation Payable (Reconciliation Section)
  • Practice Settings
    • ATO Online Services
      • Connect LodgeiT to ATO
      • How to Secure MyGov ID
      • MyGov ID as Proof of Agent's Signature
      • Error: "LodgeiT is not selected as your SBR software service provider"
    • Tax Agent
      • Practice Type for Tax Agent
      • Entity Type / Practice Type as Company (Tax agent)
      • Taxpayer appointment of tax agent
      • Lodgement Declaration Requirement
      • Switch Tax Agent
      • TFN Security
      • Transfer of Account "Ownership"
    • Branding
      • Brand Setting and Logo
    • Email Settings
      • About Email Settings
      • Troubleshooting Sending Client Emails
      • 'Email From' (Sender) Disconnect old email address and Connect new email address
      • Bounce Email / Message
      • Shared email address of Microsoft 365
      • Microsoft Email Settings
      • LodgeiT is unable to send client emails
  • Billing and Payments
    • General LodgeiT Pricing
      • Billing page
      • Pricing
      • Buying Lodgements for Non-Agent (Business entity)
      • How to see LodgeiT payment and invoice
      • Tax Agent Billing Page
      • Package Subscription for Tax Agent
      • How to renew a LodgeiT subscription plan (Tax Agent)
      • How to change a LodgeiT subscription plan (Tax Agent)
      • How to cancel LodgeiT subscription plan (Tax Agent)
      • Package Subscription (BAS/Bookkeeper)
      • How to change Credit Card details?
    • 'QuickBooks Online Accountants' ProAdvisor Credits/Token
      • How to "Activate"/redeem LodgeiT through the Intuit ProAdvisor Program
      • Renewal of QuickBooks ProAdvisor Subscription (Subscription has Expired)
      • Error: Promo Code is not valid or no longer available
      • Renew, Re-Activate, Expired, Upgrade, Downgrade of QuickBooks Pro Advisor Subscription
    • Pricing for Franchisees
      • About Franchisee Licences
      • Buying and Assigning Licences
      • Multiple Accounts (Franchisee) in LodgeiT using Switch Organisation
    • Pricing for BGL
      • Buying lodgement for SMSF
  • Tax Forms
    • General
      • Lodgment progress status
      • Form Status (lodgement issue)
      • BAS Agent/Bookkeeper to Lodge Tax Form
      • Colors of Error and Warning
      • Compare Prior Year Figures (Current and Previous Year)
      • Supported Forms
      • How to "Deactivate" Business schedule
      • Franking Account Tax Return
    • Individual Tax Return
      • Item 20: Foreign Source Income and Foreign Assets or Property
      • Foreign Source New Zealand Franking Credits (Gross amount)
      • Other Foreign Source Income
      • CMN.ATO.IITR.731359
    • Trust Tax Return
      • Tax Estimate for Trust
    • Superannuation Fund Tax Return
      • Tax Return Preparation for Fully Pensioned Superfunds: ECPI Considerations
  • Individual Tax Return
    • Individual: General
      • Activate "Individual Tax Return" Reporting Module/Manage Sections
      • Preparation of an Individual Tax Return (ITR)
      • Spreadsheet Example - Sole Trade Comparatives
      • Franking Credit Form (Refund) / Short Refund Return
      • Auto fill contact details
      • Notice of Assessment (NOA)
      • WHM and LITO (Low Income Tax offset)
      • Claiming Part Year Threshold with TFN Witholding from Interest Income
      • Additional Information / Notes for the ATO
      • Trust Account Consent Authority Declaration
      • Name must not exceed 15 characters / CMN.ATO.IITR.400044
      • Error: Period end date must be the last day of the month
    • Individual: Income
      • Adding "Dividends" manually
      • Capital Gains (CGT)
      • Capital Gains (CGT) - Multiple Trust Distributions
      • Worksheet: Capital Gain Tax (CGT) "Granular method"
      • Add Reportable fringe benefits amount
      • How to show estimated PAYG Instalments
      • Income Averaging - Non Primary
      • Foreign Source Income / Net Foreign Source Employment Income
      • Managed Fund Distribution
      • Special Professional Income
      • Interest on loans for shared owner
      • Dividend difference (Taxable and Accounting Facts)
      • Salary and Wage: Occupation Code Description
      • Foreign Rental worksheet
      • Non-Australian Resident with Interest income
      • Individual Tax Return (ITR) with Partnership (with $20K loss assessable income)
      • Partnership Losses
      • Capital Allowance Recoupment
      • Rental Property Split (Rental Worksheet)
      • Rental Schedule from QuickBooks
      • Capital Gain for Sold Property
      • Current Year Capital Gains" in Managed Fund
      • 18X Credit for foreign resident capital gains withholding amounts
      • Trust Capital Gains
      • Non Resident Foreign Income (NRFI) Schedule
      • Lumpsum E-payment received
      • How to add employment termination payments
      • Superannuation Income Stream
      • Unfranked Dividend with no TFN withholding for Non resident
      • Country of Residence
      • NRAS (Share of National Rental Affordability Scheme Tax Offset)
      • Income Average for a Sports Person
      • CMN.ATO.IITR.000263 / CMN.ATO.IITR.302101
      • Student Loan Repayment (SFSS loan)
      • Deductions for Managed Fund
      • Capital Gain Tax (CGT) distribution among investors
      • Unfranked Dividend appears in the Tax Form
      • Interest "Difference" in the tax form (ATO Prefill)
      • Foreign Resident Capital Gain Tax
      • Foreign income tax offset (FITO) in Individual Tax Return (ITR)
      • Non-resident Capital Gain Discount (CGT)
      • CGT discount on capital gains from Managed Fund
      • IT2 Reportable Employer Superannuation Contributions
      • Prior Year Net Capital Losses
      • Capital Gain Discount used
      • How to Exempt the Current Year Capital Gain?
      • T2 Australian superannuation income stream
      • Claiming Motor Vehicle Expenses Against Partnership Income
      • Superannuation Income Stream (Untaxed element)
      • Bonuses from life insurance companies and friendly societies
      • Carry Forward Foreign Property Loss
      • CMN.ATO.INCDTLS.000014
      • Net Financial investment loss (Label IT5) Calculation
      • Partial "Expense" share amount for Rental Property
      • CMN.ATO.IITR.311085
      • 18V: Unapplied Net Capital Losses Carried Forward
      • Australian franking credits from a New Zealand franking ompany (From Trust)
      • Share Percentage for "Less Cost Incurred" in Capital Gain
      • How to reduce the capital loss that was carried over from previous years
      • CGT gains distribution is not showing up
      • Net Foreign Pension
      • Multiple Foreign Source Income Sources
      • Net foreign source employment income
    • Individual: Deductions/Expenses
      • D12 - Personal Superannuation Deductions
      • "Validating" Work Related Expenses (D5)
      • D11 - Deductible amount of UPP Foreign Pension or Annuity in Individual Tax Return (ITR)
      • Government Super Co-Contribution
      • D12: Personal Concessional deductions
      • Loss Carried Forward: Primary Production Losses and Non Primary Losses
    • Individual: Offsets
      • Senior tax Offset (SAPTO)
      • T1 Seniors & Pensioners (SAPTO) for Widow/er
      • How Lumpsum tax offset calculated?
      • Invalid Carer Tax Offset
      • Invalid Careers Payment (T5)
      • Capital losses in the Managed fund section
      • Superannuation contributions on behalf of your spouse (Item T3)
    • Individual: Medicare
      • Private Health Codes
      • Medicare Levy not available/NIL (not showing in "Estimate" tab)
      • How to Reduce Medicare Levy
      • Calculating off-set for private health insurance rebate non resident
      • Medicare Levy Surcharge
      • Medicare Levy Exemption
      • CMN.ATO.IITR.210035
    • Individual: Adjustments
      • Part Year Tax Free Threshold
      • How to Report Holiday Makers Wages
      • Under 18 Excepted Net Income / Adjustments under 18
    • Individual: Business
      • Description of Main Business
      • Applying PRIOR YEAR LOSS
      • Business & PSI Income
      • Car Expense for Business
      • Completing the Business Section of Individual Tax Return (ITR)
      • How to use Deferred Business Losses
      • PSI - Item 14 - Individual Tax Return (ITR)
      • Non Deductible expenses - PSI
      • How to Record Jobkeeper
      • Non Commercial Losses - Profit business A Loss Business B
      • Small business tax offset
      • Business worksheet (Financials imported from 'QuickBooks Online')
      • Negative PSI / Net PSI Loss
      • Small Business Skills and Training Boost / Small Business Technology Investment Boost
      • Button: Assessable government industry payments
      • Handling Cash Flow Boost reporting
      • How to Access Livestock Calculator in Individual Tax Return (ITR)
      • Depreciation on Business Income in Individual Tax Return (ITR)
      • Why the prefill is going into PSI not to "other labour income"?
      • Temporary Full Expensing for Sole Trader
      • Label Z
      • ANZSIC Code (P2-Business): "Aged or Disabled Carer"
    • Individual: Income Test
      • Adjusted Taxable Income (ATI) and Net Rental Property Loss calculation
      • Adjusted Taxable Income (ATI) and Estimated Total Income
      • Child Support
      • Income Test: Estimated Total Income and Estimated Eligible Income
    • Individual: Estimates
      • HELP-HECS Debt
      • HECS Repayment Calculation
      • Where to find HECS-HELP Repayment?
      • Low Family Income / Repayment Threshold for HECS
      • Claiming back the withholding tax for non-resident
      • Notional Tax Section
      • How to Calculate " Tax on Taxable income"
      • How Tax Estimate is calculated for part-year resident Working Holiday Maker?
      • Estimate: Income Averaging for Primary Production
      • How is "Compulsory Higher Education Loan repayment (HELP)" calculates
      • HECS and Help Repayment
      • HECS (Worldwide income)
      • "Estimated total income" and "Estimated total"
      • Zone Tax - Offset
      • Excess Concessional Contributions (Tax Offset)
      • Small business income tax offset on trust distributions
      • Adjustment for Super Contributions
      • Disable/ Irrelevant "Income averaging – Primary producer"
  • Company Tax Return
    • Company: General
      • Preparation of Company Tax Return
      • Video of the Company Tax Form Filling Process
      • Company Tax Return Excel Import
      • Company Tax Return via 'QuickBooks Online'
      • Company Tax Return via Xero
      • How to Configure Settings for a Company
      • Activate Reporting Module via "Manage Sections"
      • How to Prepare Nil Company Tax Return
      • How to report Employee Share Scheme
    • Company: Profit&loss
      • Reporting Interest Income received
      • Reporting Partnership Income received
      • Reporting Partnership, Interest, Trust & Dividend Income
      • Reporting Trust Income Received
      • Handling CashFlow Boost reporting
      • How to Record Jobkeeper in Company Tax Return
      • How to Access Livestock Calculator in Company Tax Return (CTR)
      • How to Allocate Trust distribution as Trust
      • 102AAM Interest charge
      • Company Tax Return - Managed Funds
      • How to Add a "Rental"
    • Company: Capital Gains
      • Gains on Disposal
      • Capital Gains in Company Tax Return (CTR)
    • Company: Reconciliation
      • Understanding the Reconciliation Section - Company Tax Return (CTR)
      • Reporting Dividend Income received
      • Understanding Reconciliation for Small Business Entity (SBE)
      • Non deductible expenses
      • Borrowing Cost Schedule
      • Small Business Skills and Training Boost / Small Business Technology Investment Boost
      • Small Business Tax Rate in Company Tax Return
    • Company: Financial Information
      • Total Debt (item J)
      • Paid/Expense: Dividend and Interest Schedule
      • Super Contributions paid to employees and Payments to associated persons
      • Opening Stock and Cost of Sales
    • Company: Depreciation
      • Depreciation (10A - Deduction for Certain Assets)
      • CTR: Small Business Entity
    • Company: Other (Tax Offset, Losses, PSI, R&D, etc)
      • Current Year Tax Losses
      • Apply Revenue Losses Brought Forward (Carried Forward Loss)
      • Applying PRIOR YEAR LOSS
      • Foreign Source Income
      • International Dealing Schedule
      • Reportable Tax Position
      • How to Handle Personal Services Income (PSI) in a Company
      • How to update R&D Losses (Total Notional R&D Deductions)
      • How to make "Nil" the "Tax losses carried forward to later income years"?
      • Research & Development (R&D) Section
  • Trust Tax Return
    • Trust: General
      • Preparation of Trust Tax Return (TRT Form)
      • Video of the Trust Tax Form (TRT) Filling Process
      • Major Section of Trust Tax Return (TRT)
      • Activate "Trust Tax Return" Reporting Module
      • Notice to sent
      • Spreadsheet Example - Trust Comparatives
      • Current Liability Rule
      • Trust without an ABN / LGT.GEN.ERR.0000010
      • Trust PAYGI (PAYG Instalment)
      • How to Record Jobkeeper in Trust Tax Return
    • Trust: Income
      • Reporting Partnership, Interest & Dividend Income, Capital Gains and Rentals For Trust Tax Form (TRT)
      • How to Use Tags in accounts with other Income categories in Trust Tax Return (TRT)
      • Deceased Estate
      • Error: The A - Income of the trust estate field is required
      • Share of Net Small Business Income Trust
      • Rental Income NOT for Business
      • Net income of Trust to beneficiaries
      • Non-Primary Income Amount
      • Foreign income from Trust to Individual
      • Handling CashFlow Boost reporting
      • Rental Worksheet in Trust Tax Form
      • How to Access Livestock Calculator in Trust Tax Return (TRT)
      • "Share of Net Small Business Income" (SBE Tax offset") is not showing
      • Non-resident distribution / Share of credit for tax paid by trustee
      • Interest Earned by a Trust
      • How to "Deactivate" Business schedule for Trust Tax Return
      • How to claim refund for a trust account?
      • "Difference" in Interest income for Trust
      • Reporting on a Cash Basis
      • Working with a Rental Property
      • Rental "Owner" and "Ownership %" (percentage)
    • Trust: Deductions/Expenses
      • How to Use Tags in accounts with other expense categories
      • Figures from Imported Financials Not Related to Business
    • Trust: Net Income (CGT, Foreign, Losses)
      • Applying PRIOR YEAR LOSS
      • Trust Losses (Carried Forward Loss)
      • Net Trust Income Must Equal Distributed Income
      • Trust loss & TFN withheld credit
      • Trust Distribution - Tax loss & Capital Gain Tax (CGT)
      • Profit Allocation with Prior Year Closing Loss
      • Trusts with Tax Tosses
      • Item 58 - Capital Gain Distribution
      • Foreign resident withholding tax
      • Capital Gains Earned by a Trust
      • Attributed Foreign Income from Managed Fund
    • Trust: Reconciliation
      • Understanding the Reconciliation Section in Trust Tax Return
    • Trust: Business
      • Distribution of Small Business Income not showing
      • Trust with Capital Gain & Business Loss
      • Item 41: D - Closing stock cannot be negative
    • Trust: Depreciation
      • Q&A: Non-business related depreciation items in the Trust Tax Return?
      • Small Business Entity (SBE) Item K: "Depreciation Expenses on Accounts" (simplified depreciation rules)
    • Trust: Beneficiaries
      • Q&A: Trust Distribution to beneficiaries (Financial Report)
      • Maximum number of beneficiaries
      • How to Distribute Capital Gain to Beneficiary?
      • Tax Losses in beneficiary distribution
      • "Remove" a Beneficiary
      • Beneficiary Allocation
  • Partnership Tax Return
    • Partnership: General
      • Activate "Partnership Tax Return" Reporting Module
      • Preparation of Partnership Tax Return (PTR)
      • Video of the Partnership Tax Form Filling Process
      • Spreadsheet Example - Partnership Comparatives
    • Partnership: Income
      • Reporting Partnership, Interest & Dividend Income, Trusts and Rentals For Partnership (PTR)
      • How to Use Tags in accounts with other Income categories
      • Handling CashFlow Boost reporting in a Partnership (PTR)
      • How to Access Livestock Calculator in the Partnership Tax Return (PTR)
      • Rental Worksheet in Partnership Tax Return
      • Trust Income Earned by a Partnership
      • Partnership Income earned by a Trust
      • Partnership Income earned by a Partnership
      • Interest Earned by a Partnership
    • Partnership: Deductions/Expense
      • How to Use Tags in accounts with other expense categories
    • Partnership: Reconciliation
      • Understanding the Reconciliation Section for Partnership Tax Return
      • Reporting on a Cash Basis in the Partnership Tax Return
      • Capital Gains Earned by a Partnership
    • Partnership: Business
      • Small business Tax Offset -Partnership Tax Return (PTR)
      • Small Business Skills and Training Boost / Small Business Technology Investment Boost
      • Small business tax offset from Partnership Tax Return to Individual Tax Return
      • How to Record Jobkeeper in a Partnership Tax Return (PTR)
  • Superannuation Fund Tax Return (SMSFAR)
    • SMSFAR: General
      • Import Self Managed Superannuation Fund (SMSFAR) from Mclowd to LodgeiT
      • How to Prepare Accounts for Superannuation Funds to Import to LodgeiT
      • Preparation of Self Managed Superannuation Fund (SMSF)
      • Calculation Engine for Retirement
      • Exempt current pension income - Self Managed Superannuation Fund (SMSF)
      • Methods for creating SMSF accounts
      • Work around for removing section G in BGL PDF return
      • Mclowd import error
      • Item 8: Status of SMSF
      • Adding Auditor in SMSF
      • SIS Levy
      • How to lodge a "Nil" SMSF?
      • SMSF/Superfund Tax Rate
    • SMSFAR: Income
      • SMSF Capital Gains
      • SMSF Total income
      • How to get the credits back - Self Managed Superannuation Fund (SMSF)
      • Non-Concessional Contribution Income (SMSF)
      • SMSF Rent
      • Franking Credits in SMSF
      • Franking credits related to the exempt current pension
      • Other Income as Assessable (SMSF)
      • CMN.ATO.CGTS.402178
      • Why does "D1 Gross foreign income" is not being added to the taxable income?
    • SMSFAR: Deductions
      • Applying PRIOR YEAR LOSS for Self Managed Superannuation Fund (SMSFAR)
      • Depreciation for Self Managed Superannuation Fund (SMSF)
      • SMSF with Multiple Rental Property Deductions
    • SMSFAR: Tax Calculations
      • T2 Tax Offset
      • How to Disable PAYG Instalments (PAYGI)
    • SMSFAR: Losses
      • SMSFAR Carried Forward Loss
    • SMSFAR: Members
      • Member Statement (entering "Opening Balance of a Member")
      • Tax for"Members"
      • Section F & G: Supplementary Member Information
  • Other Forms
    • Activity Statement (BAS)
      • Preparation of Activity Statement (BAS)
      • Manage Activity Statement (BAS)
      • Pull new Activity Statement (AS)
      • Collecting and Filling Activity Statements (AS) from the ATO Systems
      • 'QuickBooks Online' BAS Import
      • Switch-Off Auto Produce Activity Statement (AS)
      • Activity Statement (AS) preloaded from ATO
      • How to Amend an Activity Statement (AS)
      • Collecting Activity Statement (AS) - not showing in LodgeiT
      • Importing Activity Statements (AS) lodged indirectly
      • Cash Flow Boost - Activity Statement (AS)
      • NIL BAS
      • "Lodged" BAS
      • Branch Code
      • How to show BPAY Details in BAS Form?
      • Access to Activity Statements Not Available
      • BAS "Instalment Amount" T7 (PAYGI)
      • BAS - Line G11
      • Xero BAS Import
      • "QuickBooks BAS reporting period is different to this BAS. Please make sure BAS periods are equal and try again"
      • BAS / Activity Statement Forms and Description
      • BAS Status: "Lodged-Processed"
      • Error: "GST on purchases cannot be negative"
      • Import BAS Values from 'QuickBooks Online'
      • 'QuickBooks Online' BAS Output different to LodgeiT BAS Value
      • Disable Manage Activity Statement (AS)
      • BAS missing tabs / CMN.ATO.AS.EM141
      • "No unlodged activity statements were found"
    • FBT Tax Return Form (Fringe Benefit Tax)
      • Preparation of Fringe Benefit Tax Return Form (FBT)
      • FBT Worksheet and Calculation
    • PAYG Payment Summary Tax Return
      • Preparation of PAYG Payment summary (PS)
      • How to Import Empdupe to Payment Summary Form (PS)
    • TPAR Tax Return Form (Taxable Payments Annual Report)
      • Preparation of Taxable Payments Annual Report Form (TPAR)
      • How to Import Excel Template to Taxable Payments Annual Report (TPAR)
      • OLD Taxable Payments Annual Report Preparation (TPAR)
      • How to Lodge NIL TPAR?
      • How to import TPAR from 'QuickBooks Online'?
    • CGNFT ( Consolidated Groups Notification of Formation and Member Entrance-Exit )
      • Preparation of Consolidated Groups Notification of Formation and Member Entrance/Exit Form (CGNFT)
    • FTER ( Family Trust Election
      • Preparation of Family Trust Election, Revocation or Variation Form (FTER)
    • IEE ( Interposed Entity Election and or Revocation )
      • Preparation of Interposed entity election and or revocation form (IEE
    • RNN Tax Return Form ( Return Further Returns Not Necessary)
      • Preparation of Non Lodgement Advice (NLA)
    • TFND Tax Return Form ( Tax File Number Declaration)
      • Preparation of Tax File Declaration form (TFND)
    • Not for Profit
      • Chart of Account for Not for Profit Organisation (NFP)
      • "Not-For-Profit" Tax Form
  • Financial Report
    • General - Financial Reporting
      • The LodgeiT Approach to Preparing Financial Reports
      • "Financial Report" Manage and Modify
      • Basic "Financial Report" (Free Version)
      • Financial Report PRO / Advanced and Paid Version
      • General Purpose Financial Statements/Reports
      • General Purpose Financial Statement (GPFS) Tier 2
      • Interim "Financial Report"
      • "Financial Report" Comparison Period
      • How to Create Monthly Financial Report?
      • Print option for "Financial Report"
      • Batch "Publishing" of "Financial Reports"
      • Financial Report - "Published" Status
      • Switching Line Items
      • Switching Account Sectors
      • Trust "Financial Report" - Directors Declaration Statement and Trustee Declaration
      • "Opening Retained Earnings" calculation
      • Modify "Notes" in Financial Statements using Advanced version
      • "Duplicate" report for Financial Report
      • Financial Report's "Trading Revenue"
      • How to change "Prepared by" via Financial Reports
      • Consolidated Group
      • "Net Cash flows from Investing Activities"
      • Financial Report: TFN witholding tax credit distribution to beneficiaries
      • "Not-for-Profit" Financial Report
      • Duplicate page for Financial Report
      • Remove/Delete Financial Report
    • Branding
      • Branding Settings and Logo (Emails and Financial Statements)
    • Signing
      • Managing "Financial Report" Compilation Report
      • Sign a compilation report
      • Default Signatory (For Financial Report > Compilation)
      • "Financial Report "Statements and E-Signature
    • Company
      • Preparing "Financial Reports" for a Company
      • Demonstrating Producing Company "Financial Statement Report" via 'QuickBooks Online'
      • Accounting Versus Taxable Capital Gain
    • Individual
      • Preparing "Financial Reports" for a Sole Trader
      • ATO Liability
      • Share of Franking credits from managed funds
      • Estimate: Includes complementary tax for special professional averaging
    • Trust
      • Preparing "Financial Reports" for a Trust
      • Working with Trusts
      • How to distribute/allocate profit to beneficiary in Trust "Financial Report"
      • Video of a Trust "Financial Report" Generation Process
      • Working with Trust Accounts
      • Options for Trust Beneficiary Loan Accounting
    • Partnership
      • Preparing "Financial Reports" for a Partnership
      • How to distribute "Partners Profit Distribution Summary" in Partnership "Financial Reports"
    • Superfund
      • Preparing "Financial Reports" for a Superannuation Fund (SMSF)
      • How to distribute "Members Profit Distribution Summary" in Superannuation Fund (SMSF) Financial Report
      • Franking Credit as Refundable
    • Legal Documents / Templates
      • Report Templates: Legal Documents/Templates
  • Integrations
    • Integration (API) General Settings
      • Settings - Import
      • API General Settings- Importing Financials
      • Removing Imported Financials
      • Manage Connection: How to remove accounting software
      • How to refresh financials?
    • QuickBooks Online
      • 'QuickBooks Online' Integration Instructions
      • Time Billing (using QuickBooks Online-TSheet)
      • QuickBooks Pro Advisor "Troubleshooting" guides
    • Xero
      • About Xero integration
      • Sign in with Xero
      • Sign up with Xero
      • Connect to Xero
      • Continue with existing Xero organisation
      • Importing financials - Xero
      • Manage connections (Xero)
      • FAQ (Xero)
      • Xero Financial Import Error: The connection has been canceled
    • MYOB Business (Myob AccountRight Live, and MYOB Essentials)
      • MYOB BUSINESS (Myob AccountRight online and MYOB Essentials)
      • Error: Something went wrong while importing financials from MYOB AccountRight Live
      • Issue: Myob API Import - figures are incorrect
      • Financial import from Myob AccountRight - Issue with Retained Earnings
    • ATOmate
      • Export to ATOmate
    • ATO SmartDocs
      • Export to ATO SmartDocs
    • BGL SimpleFund 360
      • Import SMSF annual return from BGL SimpleFund 360
  • Importing Financials
    • General
      • What is a Financial "Import"?
      • General - Importing Financials
      • Financial Reports (comparative excel sheet example)
      • "Do not import to tax return"
      • Negative Bank Balance
    • Excel
      • Importing Financials from Excel
    • Classification of Account Line Items
      • Understanding LodgeiT Chart of Accounts
      • Getting Started with Mapping Accounts
      • Chart of Accounts Taxonomy
      • Account allocation in tags
      • Scroll issue while mapping an accounts
      • How NOT to link Chart of Account
      • How add negative amount (financial import)
      • Direct Cost / Cost of Sales
      • Classification of Accounts (Map/Tagging)
    • 'QuickBooks Online' (API and LSU)
      • Importing Financials from QuickBooks Online (Using LSU)
      • Importing Financial Statements from 'QuickBooks Online'
      • Amend BAS details imported from'QuickBooks Online'?
    • Reckon (Extract & Import ; using LSU)
      • Import Financials from QuickBooks/Reckon Account Hosted (Desktop version Extract & Import)
      • LSU: Importing Financials from QuickBooks/Reckon Accounts Desktop
      • Import Financials from Reckon One (Extract and Import)
      • LSU: Import Financials from Reckon One
    • LodgeiT Smart Excel Utility
      • LodgeiT Smart Excel Utility (LSU) Installation
      • Generate an XML using LodgeiT Smart Excel Utility (LSU)
      • Import financials using LodgeiT Smart Excel Utility (LSU)
      • Software's that LodgeiT Smart Excel Utility (LSU) support
      • Installation for Add-in issue : LodgeiT Smart Excel Utility
      • Unable to see "LodgeiT/LSU" tab in spreadsheet (LodgeiT Smart Excel Utility)
      • LSU Issue: The System Cannot find the File Specified
      • "Client Code" for LodgeiT Smart Excel Utility
      • Link to Install the Smart Excel Utility
      • Generate LodgeiT Import Files from Excel
      • LSU Issue: Old Excel Version
      • "Run" Issue with LSU
    • Other Software Providers using LSU
      • Extract & Transform HandiLedger Balance Sheet Report
      • Extract & Transform Handiledger Profit Loss
      • LSU: Extract & Transform Mas Sol6 Balance Sheet Report
      • LSU:Extract & Transform Mas Sol6 Profit and Loss Report
      • Extract & Transform Tally Balance Sheet Report
      • Extract & Transform Tally Profit and Loss Report
      • LSU: Import Financials from Jcurve
      • LSU: Import Financials from Manager
      • LSU: Import Financials from Wave
      • LSU: Import Financials from Mas Sol6
      • LSU: Import Financials from Pacsoft Optemizer
      • LSU: Import Financials from Saasu
      • LSU: Import Financials from SageOne/Handiledger/Handitax
      • LSU: Import Financials from Zoho
      • LSU: Import Financials from Handiledger
    • Software Assistant (Extract & Import)
      • Importing financials from Software Assistant
    • MYOB Account Right - Desktop version (Extract & Import)
      • MYOB AccountRight - Desktop version (Extract & Import)
    • MYOB Business Lite (Extract & Import ; using LSU)
      • LSU: Importing Financials from MYOB Essentials (using LodgeiT Smart Excel Utility)
      • Importing Financials from MYOB Business lite (Extract & Import)
    • MYOB Accounting Classic (Extract & Import)
      • MYOB Accounting Classic / MYOB Desktop Legacy (v13 to 19) - (Extract & Import)
    • Elite (Using LSU)
      • LSU: Importing Financials from Elite
    • MYOB - Accounting Legacy (using LSU)
      • LSU: Import Financials from MYOB Accounting
      • MYOB Accounting Legacy: Extract & Transform Financial Report
    • MYOB - Tax and Contacts (using LSU)
      • Using LSU: Extract, Transform and Import Financials from MYOB Tax & Contacts Balance Sheet Report
      • Using LSU: Extract, Transform and Import MYOB Tax & Contacts Profit and Loss Report
    • MYOB AO Classic
      • Using LSU: Import "MYOB AO Classic" Balance Sheet and Profit and Loss in LodgeiT
    • BGL Simple Invest 360
      • Financial import - BGL Simple Invest 360
      • BGL Simple Invest 360 Import Error: "Doesn't have a valid format"
  • General Accounting & Tax Knowledge
    • General Tax Knowledge
      • Accounting and Tax Facts for Dividends
      • Losses
      • Simpler Depreciation for Small Businesses
      • Cash vs Accrual Reporting in Tax Forms
      • Flow-through of Dividends from Company via Trust to Human Beneficiary
      • Flow-through of Dividends from Company via Trust to Company Beneficiary
      • Loss carry-back rules
      • Loss carry back tax offset calculation
      • Loss carry-back for companies
      • Loss carry-back offset (eligibility requirements)
      • Declining tax rates
      • Carry back rebate / CMN.ATO.CTR.W00009
      • Not eligible for tax offset
      • Tax Offset not equal to Tax Liability
      • How to input "Current Loss" and "Later year Loss"? (CTR)
      • Reporting on a Cash Basis in the Company Tax Return
      • Cash Basis and Accrual Method for Company, Trust, and Partnership
      • "Decrease in Interest"
    • Effective Accounting Techniques
      • Preparing Accounts for LodgeiT
      • Understanding Accounting Reports
      • How to Ensure Accounts are Accurate
      • Accounting Depreciation Different to Tax Depreciation for SBE Company
      • Handling Dividend Reporting
      • Trust Beneficiary Loans in QuickBooks
      • How to account for Sole Trader Equity
      • Accounting for Livestock Activity
      • Options for Partnership Equity Accounting
      • Accounting for Deferred Assets and Liabilities
    • Basic Accounting Literacy
      • Basic Accounting Literacy
    • Accounting to Tax Reconciliations
      • Logic of Reconciliation Section
  • LodgeiT Tools and Storage
    • Working Papers
      • Using Working Papers
      • Checking Workpapers : as an "accountant"
      • Checking Workpapers : as a "reviewer"
      • Checking Workpapers: for expected value
      • Delete workpapers
      • Import documents from files to workpapers
      • Remove 'documents/files' from Workpapers
      • Upload Documents to Workpapers
      • Working Papers - How to Revert a Set from Complete to Drafting
      • Worksheet and Ledger in Workpaper
    • Other Calculators & Tools
      • Access Borrowing Cost Calculator
      • Create & Manage Loans
      • Finding the Interest rate for the Hire Purchase (HP) Calculator
      • GST Reconciliation - Cash GST reporting and Accrual accounting
      • Notes
      • Structure of Loans
      • Depreciation
      • Calculators
      • Hire Purchase Rate Finder
      • GST and PAYG W Variance Analysis Using 'QuickBooks Online' Import
      • Using the Franking Account and Importing Tax & Transactions
      • Manage Hire Purchase (HP) Calculator
    • Share Register & Franking Account Tools
      • Working with the Share Register & Paying Dividends
      • How to use the Share Register & Franking Account
      • Dividends Paid and Franking Account
      • Add Dividends paid by the company to the Shareholders
      • Opening Balance - Franking Account
      • Understanding Franking Credits
      • Access Share Register (Issued Capital, Dividends, Class, Franking)
      • How to reconcile Franking Account?
      • How to Delete Dividend Schedule to the Tax Form
      • Dividend not showing in Tax Form
      • Franking Account Balance
    • Depreciation Tools
      • Settings - Depreciation
      • ATO Guide to Depreciation
      • Depreciation FAQ's
      • Understanding our MAJOR 2024 Year Depreciation System Update
      • Migrate Tax Depreciation into Tax Returns
      • Adding Asset in Individual Tax Return (ITR) 2020 Onward
      • Initial Configurations for Setting up Depreciation Module
      • "Depreciation Report" for a Rental Property
      • Fixing Depreciation Start Date
      • Depreciating Assets Groups & Classes
      • Temporary Full Expensing
      • Using the General Pool Method
      • Depreciation Example with Plant and Equipment for a Business
      • Small Business Immediate Write Off
      • Non SBE Method Depreciation
      • Depreciation Rules (2019-21)
      • Rolling back (edit/delete) Asset and Asset Group
      • How to deactivate depreciation?
      • How to reset depreciation start date
      • How to dispose an asset
      • How to move an Asset from “Motor Vehicle” to “General Pool”
      • How to move an Asset from “Motor Vehicle” to “Low Value Pool”
      • How to move an Asset from “Plant and Equipment” to “General Pool”
      • CTR Depreciation: Gain Loss for Company Tax Return
      • CTR Depreciation: Using Immediate Write Off in Company Tax Return
      • CTR Depreciation: Using SBE General Pool in Company Tax Return
      • CTR Depreciation: Small Business Entities (SBE) Tax Rates, Reconciliation and Simpler Depreciation for Company Tax Return
      • CTR Depreciation: 5 Year Preliminary Expense Amortization (Section 40-880) in Company Tax Return
      • ITR Depreciation: Rental Property Low Value Pool (Deduction>D6)
      • ITR Depreciation: Work Related Motor Vehicle Logbook Method in Individual Tax Return
      • ITR Depreciation: Rental Property - Capital Allowance
      • ITR Depreciation: Rental Property - Capital Works Rental (Division 40 and Division 43)
      • ITR Depreciation: Work Related Expense + Private use for Individual Tax Return
      • Video : Basics of Depreciation including General Pool
      • Applying "Car Cost Limit"
      • FAQ: Pre 2014 Cars/Vehicle Depreciation Reduction
      • Motor vehicle with cost higher than the car limit and applying GST
      • ITR Depreciation: Low Value Pool Depreciation (D6) in Individual Tax Return Financial Investments
      • ITR Depreciation: Expense > SBE > P10
      • TTR/PTR Depreciation: Using SBE General Pool and Immediate Write Off in Trust or Partnership Tax Return
      • Depreciation: Profit on Sale / Recoupement
      • Depreciation for Self-Education Expenses
      • CTR Depreciation: Small Business Pool (SBE) - Temporary Full Expensing
      • CTR Depreciation: Capital Allowances > Temporary Full Expensing
      • Deprecation - Financial Investment
      • Work From Home - Other Work Related Expenses
      • Temporary Full Expensing (Using LodgeiT Depreciation Tools)
      • ITR Depreciation: Business and Private use
      • Opening Balance field not available
      • Low Value Pool (LVP) on 50% Taxable Use
      • SBE and Motor Vehicle Depreciation
      • Depreciation not injecting to Tax Forms
      • Part Depreciation of Capital Works
      • Deduction for decline in value
      • Item 18 - Other Depreciating Assets First Deducted
      • Motor Vehicle Written Off
      • Calculation: Prime Cost (Straight line) Method
      • "Difference in Depreciation Expenses"
      • Depreciation linking of Partner/Spouse
      • TRT and PTR: Small Business Entity (SBE) Item K: "Depreciation Expenses on Accounts" (simplified depreciation rules)
      • Multiple Rental Property
      • Move Asset to General Pool with correct OAV
      • Depreciation "Primary Production" and "Non Primary Production"
      • Depreciation calculation during Leap Year
    • Tax Related Reconciling Tools
      • The Reconciliation Analyser
      • Activity Statement Analysis - Accounting System
      • The GST Analyser
      • Annual GST Analyser
      • Payroll Analyser
      • End of year Journal entries
      • The Payment / Refund Analyser
      • Trade Amendment Tool
      • True Balance Validator
      • Matching Integrated Account Facts with Activity Statement Facts
      • Downloading and Importing Integrated Account from ATO Portal
      • Importing and Using Company Tax Account Facts
    • Share Buy - Sell Tools
      • Manage Buys & Sells of Shares
      • Edit or Remove a Share Buy Sell Transaction
      • Manage the Sell of Shares that have been bought in different batches
    • Document Storage
      • Document Storage Overview
      • Understanding Document Types & Document Timeframes
      • Create "File" Date/Period
      • Attaching Documents in the Document Storage Area
      • Document Sub-Type for Financial Report
      • Document sub-type for Legal Document
      • Document Sub-Type for Reference Document
      • Document sub-type for Regulator Notice
      • How to search a "Document" via "Files"
      • Saving Accounting Data Files into Storage
  • Resources
    • Known Error Codes
      • CMN.ATO.GEN.430018
      • ABR Outage
      • CMN.ATO.AS.000161
      • CMN.ATO.CTR.428136
      • CMN.ATO.AUTH.007 / CMN.ATO.AUTH.008 - Not Authorized to Lodge
      • CMN.ATO.TPAR.000002
      • CMN.ATO.CGTS.402136
      • CMN.ATO.CGTS.402165
      • CMN.ATO.CGTS.402171
      • CMN.ATO.CGTS.402243
      • CMN.ATO.CTR.428049
      • CMN.ATO.CTR.430021
      • CMN.ATO.AS.EM024 / CMN.ATO.AS.EM139
      • CMN.ATO.AS.EM060
      • CMN.ATO.GEN.001001
      • CMN.ATO.GEN.001002
      • CMN.ATO.GEN.001011
      • CMN.ATO.GEN.200000 (old form)
      • CMN.ATO.GEN.300005
      • CMN.ATO.GEN.300006
      • CMN.ATO.GEN.400011
      • CMN.ATO.GEN.410214
      • CMN.ATO.GEN.428042
      • CMN.ATO.GEN.430050
      • CMN.ATO.GEN.430081
      • CMN.ATO.GEN.430136
      • CMN.ATO.GEN.430142
      • CMN.ATO.GEN.430245
      • CMN.ATO.GEN.430250
      • CMN.ATO.GEN.432016
      • CMN.ATO.GEN.432686
      • CMN.ATO.GEN.434147
      • CMN.ATO.GEN.438002
      • CMN.ATO.GEN.438063
      • CMN.ATO.GEN.438065
      • CMN.ATO.GEN.438067
      • CMN.ATO.GEN.500055
      • CMN.ATO.GEN.EM0005
      • CMN.ATO.IITR.000266
      • CMN.ATO.IITR.210003
      • CMN.ATO.IITR.30001
      • CMN.ATO.IITR.310000
      • CMN.ATO.IITR.310054
      • CMN.ATO.IITR.310104
      • CMN.ATO.IITR.310105
      • CMN.ATO.IITR.410009
      • CMN.ATO.IITR.EM0028
      • CMN.ATO.PSS.000025
      • CMN.ATO.PSS.000031
      • CMN.ATO.RDTIS.438003
      • CMN.ATO.RDTIS.438043
      • CMN.ATO.RS.000150
      • CMN.ATO.SMSFAR.436021 - Audit date incorrect
      • CMN.ATO.SMSFAR.436066
      • CMN.ATO.SMSFAR.436202
      • CMN.ATO.SMSFAR.436352
      • CMN.ATO.SMSFAR.436632
      • CMN.ATO.SMSFAR.437133
      • CMN.ATO.TFND.000113
      • CMN.ATO.TPAR.000013
      • CMN.ATO.TPAR.000016
      • CMN.ATO.TRT.432179
      • CMN.ATO.TRT.432687
      • CMN.ATO.WRE.000061
      • CMN.ATO.WRE.000070
      • Description of activity length must not exceed 36 characters
      • Description of activity length must not exceed 36 characters
      • Error : Accounting System connection is Invalid
      • Other Country (Post Code)
      • SBR.GEN.AUTH.003
      • SBR.GEN.AUTH.006
      • Software ID / SBR.GEN.AUTH.008
      • CMN.ATO.CTR.428099
      • CMN.ATO.CTR.428352
      • CMN.ATO.CTR.428019 Previous name without either ARBN or ACN
      • CMN.ATO.IITR.EM0054
      • Dividends and Interest - Address error code
      • CMN.ATO.IITR.730270
      • CMN.ATO.IITR.730378 / CMN.ATO.730434
      • CMN.ATO.IITR.000254
      • CMN.ATO.IITR.304102 - Estimated eligible income is incorrect
      • CMN.ATO.IITR.730377
      • CMN.ATO.IITR.730417
      • CMN.ATO.GEN.010028
      • CMN.ATO.TRT.432112
      • CMN.ATO.DDCTNS.000155
      • CMN.ATO.IITR.000237
      • CMN.ATO.IITR.600097
      • CMN.ATO.IITR.000200
      • CMN.ATO.IITR.EM0003- "Relationship" to date must be the "Frm" date
      • CMN.ATO.IITR.730359 - Foreign income tax offset amount is incorrect
      • Error: In order to send E-signature request for this documents the client must have at least one relationship with Trustee."
      • CMN.ATO.CGTS.402157
      • Error: E- Total adjustable values at end income year cannot be negative
      • Error: The GrossPayment field is required
      • CMN.ATO.IITR.310018
      • CMN.ATO.IITR.310026
      • Error: CMN.ATO.CTR.430018
      • CMN.ATO.IDS.440558
      • CMN.ATO.IITR.00023 (action code required)
      • CMN.ATO.GEN.500134
      • CMN.ATO.GEN.430001
      • CMN.ATO.AS.EM063
      • CMN.ATO.IITR.730376
      • CMN.ATO.FTER.408053
      • Error: Invalid Characters
      • CMN.ATO.SMSFAR.437185
      • CMN.ATO.IITR.730263 (Working Holiday Maker with Business)
      • CMN.ATO.IITR.200026
      • CMN.ATO.TRT.432181
      • CMN.ATO.SMSFAR.437169
      • CMN.ATO.TRT.432632
      • CMN.ATO.DDCTNS.000209
      • CMN.ATO.IITR.730435
      • CMN.ATO.AS.EM065
      • CMN.ATO.IITR.100031
      • CMN.ATO.AS.EM061
      • CMN.ATO.IITR.300040
      • CMN.ATO.IITR.310006
      • CMN.ATO.IITR.EM0042
      • CMN.ATO.INCDTLS.000255
      • CMN.ATO.IITR.100029
      • CMN.ATO.CTR.500231 / CMN.ATO.CTR.500161 / CMN.ATO.CTR.50022
      • Trust this device
      • Oops! Something went wrong under the hood
      • CMN.ATO.IITR.730456
      • CMN.ATO.INCDTLS.000116
      • CMN.ATO.AUTH.011
      • CMN.ATO.LDGPROG.EM60230
      • CMN.ATO.GEN.434088
      • Superannuation Lump Sum Payments in Individual Tax Return (ITR)
      • CMN.ATO.IITR.EM0043
      • CMN.ATO.CTR.500224 - Income Tax liability must be greater than O
      • CMN.ATO.IITR.730302
      • CMN.ATO.TRT.432723
      • CMN.ATO.IITR.730150 (Working holiday Maker / WHM)
      • CMN.ATO.TRT.432796
      • CMN.ATO.IITR.730221
      • CMN.ATO.GEN.500126
      • CMN.ATO.IITR.310003
      • CMN.ATO.CTR.428313
      • Dangerous Request
      • Error Code 50137
      • CMN.ATO.GEN.EM0019
      • LGT.GEN.ERR.0000009
      • Error: Lodgement is missing on ATO
      • Error: "We could not process your request due to malformed syntax"
      • CMN.ATO.IITR.730411
      • B - Closing stock cannot be negative
      • "Amendment received before original return lodged"
      • B-Closing Stock cannot be negative
      • CMN.ATO.CTR.500312
      • CMN.ATO.IITR.300012
      • CMN.ATO.PSS.000024
      • CMN.ATO.IITR.EM0013
      • CMN.ATO.IITR.730485
      • Error: "Net income or loss from Business, it needs to be equal.." (primary and non-primary)
      • Error: The client you transmitted is not associated with the agent number
      • CMN.ATO.AS.EM0001
      • Error: Uh oh, there's a connection problem
      • CMN.ATO.GEN.DUPLICATE.ENTRY
      • CMN.ATO.IITR.EM0070
      • CMN.ATO.RNTLPRPTY.000107 / CMN.ATO.RNTLPRPTY.000111
      • How to Add or Change "Preferred Trustee or Director Contact Details" for SMSFAR
      • Error: CMN.ATO.GEN.0002
      • CMN.ATO.SMSFAR.436349
      • CMN.ATO.AS.EM005
      • CMN.ATO.GEN.200001
      • CMN.ATO.IITR.601024
      • CMN.ATO.GEN.EM0001
      • CMN.ATO.PTR.430144 / CMN.ATO.PTR.430706
      • Error: International dealing CMN.ATO.CTR.428384 / CMN.ATO.CTR.428385
      • CMN.ATO.IITRPRFL.000018
      • CMN.ATO.CGTS.402184
      • CMN.ATO.CTR.500157
      • CMN.ATO.IITR.001089
      • CMN.ATO.AS.EM141
      • CMN.ATO.INCDTLS.000120
      • CMN.ATO.CUDTL.EM61047
      • CMN.ATO.IITR.000247
      • CMN.ATO.CTR.428376 (old form)
      • CMN.ATO.CTR.428136 (old form)
      • CMN.ATO.RDTIS.438214 - Part D - Aggregated Turnover
      • CMN.ATO.IITR.300039 - Business Loss Activity
      • CMN.ATO.IITR.311054
      • CMN.ATO.GEN.500143
      • CMN.ATO.TRT.432288
      • CMN.ATO.PAYG.000166 / CMN.ATO.PAYG.000167 (Payment Summary Form)
      • CMA.ATO.CTR.W00022
      • CMN.ATO.GEN.410009
      • CMN.ATO.LS.414208 - Ownership and business continuity test
      • CMN.ATO.CTR.430016
      • CMN.ATO.TRT.432235
      • CMN.ATO.TRT.432622 / CMN.ATO.TRT.432863
      • CMN.ATO.GEN.430132
      • CMN.ATO.IITR.EM0002
      • CMN.ATO.IITR.100046
      • CMN.ATO.GEN.XML03
      • CMN.ATO.INCDTLS.000320 / CMN.ATO.INCDTLS.000327
      • CMN.ATO.TRT.433084 - Share of net small business income
      • Error: Net Capital Gain Cannot be Negative
      • CMN.ATO.TRT.433085
      • CMN.ATO.DDCTNS.000100
      • CMN.ATO.IITR.730183
      • CMN.ATO.INCDTLS.000160
      • CMN.ATO.TRT.432585
      • CMN.ATO.GEN.430106
      • CMN.ATO.CTR.428354
      • CMN.ATO.GEN.430015
      • CMN.ATO.IITR.EM0073
      • CMN.ATO.IITR.EM0044
      • CMN.ATO.RNTLPRPTY.000111
      • CMN.ATO.IITR.730296
      • CMN.INCDTLS.000248 / CMN.INCDTLS.000250
      • CMN.ATO.TRT.442318
      • CMN.ATO.INCDTLS.000386
      • CMN.ATO.IITR.EM0057
      • CMN.ATO.IITR.731456
      • CMN.ATO.TRT.433087 / Assessment calculation code
      • CMN.ATO.IITR.211016
      • CMN.ATO.IITR.400027 / CMN.ATO.IITR.400027
      • CMN.ATO.INCDTLS.000390
    • Old Forms
      • Validation Errors on Old Forms
      • Old Form : Trust Tax Return Form 2015
      • Old Form: With ABN and without business income/ANZSIC
      • Attaching a Losses Schedule for an Old Form
      • TRT Old Form: Net Primary Production Income or Loss
      • "Payment Summary schedule must be present if Gross payments where ABN not quoted is present"
      • Old Form - CMN.ATO.TRT.432210
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      • Describing New Report Design and Concepts Used
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      • Modular AccFx
      • Movement Switching Issue
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      • Tagging info
      • Working fine
      • Trust Losses etc
      • Classification fix
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      • Hire purchase examples
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Solution home User Guide Account and Security

Feedback and Contact Support

Modified on: Thu, 25 Jul, 2024 at 1:51 PM

The best method of securing support on your journey is to leave us a message with the problem you face and we will arrange an appropriate response within 30 minutes during 6am - 4pm AWST, Monday to Friday. 


In this article:

  • Option 1: Via "?"
  • Option 2: Via LodgeiT interface
  • Option 3: Via Website


Option 1: Via "?"

Option 2: Via LodgeiT interface


Option 3: Via Website

Link: https://help.lodgeit.net.au/support/tickets/new

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