We don't allow delete/removing a client as it may compromise a user's system.

You can just ARCHIVE your client.

Please note that you should have an access to archive a client. Please refer to this guide to know - Team Access

Two ways to Archive the client

Option 1

Search the client via top left.

From the client's dashboard, go to "Settings" > "General", then press the button "Archive"

Option 2

 Go to "CLIENTS" via top right

Search the client

Tick  the box next to the client you want to delete.

How to see the list of the Archived client?

Select "CLIENTS"

Click "Archived" Tab

Click the arrow if you want to make your client in Active mode again.


- When the mapping (Client Sync) is set between LodgeiT and 'QuickBooks Online'  entity and user archives client in LodgeiT then the related entity will be archived in 'QuickBooks Online'  as well.