Account and Security
Account - is located via top right of your LodgeiT interface, this is where your LodgeiT credentials stored. By clicking on the Human Icon > Account,...
Wed, 5 Nov, 2025 at 2:51 PM
Select "Account" via human icon Then, LINK your Intuit Account to LodgeiT. This will allow you to login in future with your Intuit Profile. ...
Thu, 9 May, 2024 at 7:35 AM
In this article Authenticator app Set up 2FA when signing up Set up or change 2FA once signed in Set up 2FA on multiple devices Reset 2FA Reset 2FA v...
Thu, 2 Oct, 2025 at 11:16 AM
If a team member loses access to their phone or authenticator app, Owners or Admins can reset their Two-Factor Authentication so they can set it up again. C...
Thu, 11 Dec, 2025 at 11:11 AM
Question: I have just had 7 verification codes sent to my phone but I haven't logged in. Is there a system issue or should I be concerned that someone ...
Tue, 22 Apr, 2025 at 10:51 AM
Error: Unknown error attempting to reach phone. Answer: There are a lot of reasons why this error occurs: We are advising our user to use 'Authent...
Thu, 22 Sep, 2022 at 9:09 AM
The best method of securing support on your journey is to leave us a message with the problem you face and we will arrange an appropriate response within 30...
Tue, 19 Aug, 2025 at 9:43 AM
Organisation Log is located at top right of user's LodgeiT interface. This is where you can check or verify when/who make the changes (ie who from your...
Wed, 15 May, 2024 at 8:01 AM
The EFTR report generates only if tax agent is subscribed to EFTR report and provided their tax agent number on the subscription page. Please see below w...
Thu, 9 Apr, 2026 at 1:17 PM
In this example, we will DISCONNECT 'QuickBooks Online' connection and CONNECT MYOB online. From below screen grab, Client has Financials from Qu...
Thu, 8 Jan, 2026 at 10:44 AM