Account and Security

Account
Account - is located via top right of your LodgeiT interface, this is  where your LodgeiT credentials stored - Email Address, Password, Phone, and security ...
Tue, 22 Jun, 2021 at 11:13 AM
To use 'QuickBooks Online' Credentials to Sign-in to LodgeiT
Select Account via human icon Then, LINK your Intuit Account to LodgeiT. This will allow you to login in future with your Intuit Profile. Login via - ...
Tue, 17 Oct, 2023 at 1:11 PM
Turn on 2-step authentication via Authenticator app
We recommend our users to use an Authenticator app since SMS code only works in the country where the SMS is issued. If you prefer to travel you won’t be ab...
Wed, 28 Feb, 2024 at 10:16 AM
Reset Two-Factor Authentication
Team "Owner and Admin" can reset Two-Factor Authentication for team members in case they lost an access to their phone or authenticator.  Click h...
Wed, 28 Feb, 2024 at 10:15 AM
Codes Security (SMS)
Question: I have just had 7 verification codes sent to my phone but I haven't logged in.  Is there a system issue or should I be concerned that someone ...
Fri, 23 Sep, 2022 at 8:46 AM
Unable to received SMS code (Error: Unknown error attempting to reach phone)
Error: Unknown error attempting to reach phone. Answer:  There are a lot of reasons why this error occurs: We are advising our user to  use 'Authent...
Thu, 22 Sep, 2022 at 9:09 AM
Feedback
The best method of securing support on your journey is to leave us a message with the problem you face and we will arrange an appropriate response within 3...
Sat, 7 Mar, 2020 at 3:07 AM
Organisation Log
Organisation Log is located at top right of user's LodgeiT interface. This is where you can check or verify when/who make the changes (ie who from your...
Wed, 3 Jun, 2020 at 10:28 AM
Electronic Fund Transfer (EFT) Report / EFT Reconciliation Settings
The EFTR report generates only if tax agent is subscribed to EFTR report and provided their tax agent number on the subscription page. Please see below wha...
Wed, 6 Dec, 2023 at 10:05 AM
Switch Accounting Software
In this example, we will DISCONNECT 'QuickBooks Online'  connection and CONNECT MYOB online. From below screen grab, Client has Financials from Qui...
Tue, 24 Oct, 2023 at 10:54 AM