Case: At the ATO Portal, the form status shows “Lodged – Processing”, but in LodgeiT, the same file displays an error.


Explanation: The “Lodged – Processing” status on the ATO Portal confirms that the lodgment was successfully received by the ATO and is currently being processed within their system.

The discrepancy occurs because LodgeiT did not receive a final acknowledgment from the ATO, causing it to show an error even though the form was accepted.  

Solution: 

  1. Monitor the status via the ATO Portal until it updates to “Lodged/Processed.”

  2. Once confirmed as Lodged/Processed, return to LodgeiT.

  3. Unlock the form in LodgeiT and mark it as lodged manually.

    ? Refer to this guide for detailed steps: Unlock: LODGED forms with Error 

Note:
This issue doesn’t affect the actual lodgment with the ATO. The ATO’s “Processing” status is the most reliable indicator that the form has been received and is being handled correctly.