Make sure to follow the Sign-up process
NOTE - The Company, Trust or Partnership that you use as to sign-up with becomes your MASTER entity and will always be accessible via Gear Wheel.
If you want to lodge any of your other entities i.e. you have two companies, then use the plus button / add client.
NOTE- You'll be adding your second entity as a client of the first entity added. (This is because the system was originally designed for accountants).
For the second entity added as a client, navigate back to Software ID**.
**User must select LodgeiT as software provider for each client.
Follow the instruction. Be sure to access ATO Access Manager for the second entity.
Click here to watch video on how nominate LodgeiT at Access Manager.
Repeat this process for third, fourth to nth entities you wish to lodge for.
Below sample shows that this LodgeiT account has 3 Entities connected to the ATO (2 has been successfully connected, and the other 1 was failed)
If the issue persist, check the following:
Click the Gear wheel and select "Profile". Double check the details to make sure identification are match with the your ATO details.