Propmt: CMN.ATO.AUTH.001 The agent number used with your ABN or credentials is not related.
Guidance:
Please check the ATO portal if this client is there as your client.
Select "Whose Business I can access"
Also make sure your Lodgeit account is linked to a correct TAN account by checking if ABN in your Profile is same with the ABN in ATO Access Manager.
LodgeiT Profile/Details should be exactly what you have in the ATO, ie the ABN, TAN.
Check if the Firm/Agent is the registered Tax Agent, of the said client.
