Known Error Codes

CMN.ATO.GEN.430018
Deactivate "Business" via financial image If you DON'T want "business section" to show, then all revenue and expenses MUST be c...
Wed, 17 Nov, 2021 at 8:11 AM
ABR Outage
Error/Validation: "There was no endpoint listening at http://abr.business.gov.au/abrxmlsearch/ABRXMLSearch.asmx that could accept the message. This is ...
Tue, 23 Apr, 2024 at 11:33 AM
CMN.ATO.AS.000161
CMN.ATO.AS.000161 - Organisation name is required Please provide more information. Review client's "Settings" Settings > General Sett...
Thu, 25 Apr, 2024 at 9:35 AM
CMN.ATO.CTR.428136
Error: If you are Applying Prior Year Loss  to your current Income Tax form, make sure that  the amount you will apply to R (Tax Losses Dedcuted /...
Sat, 7 Mar, 2020 at 3:05 AM
CMN.ATO.AUTH.007 / CMN.ATO.AUTH.008 - Not Authorized to Lodge
Please check the following - a. That the client is in your ATO Portal & you have permission to lodge on their behalf b. That the ABN & TFN are rec...
Thu, 29 Sep, 2022 at 6:36 AM
CMN.ATO.TPAR.000002
Error: CMN.ATO.TPAR.000002 Make sure that you have amount for the "Payee" If there is no amount to report, just add NIL/Zero/
Wed, 15 May, 2024 at 7:55 AM
CMN.ATO.CGTS.402136
Error: CMN.ATO.CGTS.402136 Reason: New line has been added. Solution: Remove the extra line- Click "Income" then "Capital Gains" S...
Thu, 25 Apr, 2024 at 10:02 AM
CMN.ATO.CGTS.402165
CMN.ATO.CGTS.402165 Check if your "Capital Gains" schedule is activated using the schedules tab from the Financial Picture.  Field...
Fri, 18 Dec, 2020 at 2:55 PM
CMN.ATO.CGTS.402171
CMN.ATO.CGTS.402171 - Invalid amount. A capital loss cannot be carried forward where a net capital gain amount has been reported Solution: Possibly, a smal...
Thu, 25 Apr, 2024 at 9:42 AM
CMN.ATO.CGTS.402243
"CMN.ATO.CGTS.402243 - CGT Relief indicator can not be amended." Solution: Please do the following - a. Check that in the Amendment, you've...
Thu, 25 Apr, 2024 at 9:42 AM