Known Error Codes
CMN.ATO.CTR.428049 - ""Gross Distribution from trust required gross distribution from trust code is present" If you are filling a form manua...
Mon, 21 Apr, 2025 at 7:07 PM
Error: CMN.ATO.CTR.430021 - Check depreciation expenses or deduction for decline in value of depreciating To avoid keying/manual impute, we suggest to im...
Thu, 30 Jan, 2025 at 1:01 PM
Please try to change branch id to 002 in "Settings" -> "General" Why need change of code? -> Because the ATO assigned ...
Tue, 22 Apr, 2025 at 2:41 PM
CMN.ATO.AS.EM060 Solution: User should select the appropriate PAYG Option. It's not possible to report both the instalment amount and the varied amo...
Thu, 11 Apr, 2024 at 6:21 AM
Please check client "Settings" and provide information Review client's "Settings" Settings > General Setting -> Contact D...
Thu, 25 Apr, 2024 at 9:44 AM
CMN.ATO.GEN.001002 - Mandatory field not supplied Help Solution: Review client's "Settings" Check all the information is filled in c...
Thu, 25 Apr, 2024 at 10:04 AM
CMN.ATO.GEN.001011 Field exceeding a certain length is probably a person's name or a business name or most likely an ANZIC description. Click to and ...
Thu, 25 Apr, 2024 at 10:08 AM
This is an error where the Tax Agent Number is missing
Thu, 25 Apr, 2024 at 10:02 AM
CMN.ATO.GEN.300005 - For an Australian address, postcode must be provided Solution: Review client's "Settings" Check all the informatio...
Thu, 25 Apr, 2024 at 10:03 AM
CMN.ATO.GEN.300006 - "For an Australian address, the state or territory must be provided" Solution: Review client's "Settings" &...
Thu, 25 Apr, 2024 at 9:44 AM