Known Error Codes
Error Prompt: CMN.ATO.IITR.410189 - Dates incomplete for a taxpayer who had a spouse for less than a full year Suggested Solution: 1. Go to "Spouse...
Thu, 13 Aug, 2026 at 1:47 PM
Error Prompt: CMN.ATO.IITR.210037 - Response for Private Health Insurance Tax claim code is incorrect Suggested Solution: 1. Go to "Spouse" ta...
Fri, 14 Aug, 2026 at 4:55 PM
Error Prompt: CMN.ATO.IITR.000252 - Tax withheld labour hire required Suggested Solution: 1. Go to Income > Taxable payment tab and click open the ta...
Thu, 10 Sep, 2026 at 8:16 AM
Error Prompt: CMN.ATO.IITR.731236 - Non-PP - Gross payments labour hire or other specified payments mush be provided Suggested Solution: 1. Just refres...
Wed, 9 Sep, 2026 at 7:52 PM
Error Prompt: CMN.ATO.DDCTNS.000006 - Car expenses business kilometres travelled must be provided. When the Car expenses calculation method is "Cents...
Mon, 19 Oct, 2026 at 3:08 PM
Error Prompt: CMN.ATO.IITR.300031 - Total business or personal services income, and description of main business activity are required. Where industry code...
Mon, 19 Oct, 2026 at 5:54 PM
Error Prompt: CMN.ATO.GEN.XML01 - The message did not pass XML validation. Please contact your software provider. Suggested Solutions: A. Managed Fund sch...
Tue, 20 Oct, 2026 at 4:12 PM
Error: "Date property first earned rental income" Answer: First, please check this guide - CMN.ATO.GEN.DUPLICATE.ENTRY CMN.ATO.RNTLPRPTY....
Fri, 30 Oct, 2026 at 9:45 AM
Error Prompt: CMN.ATO.TRT.442289 - Beneficiary's date of birth must be present... Suggested Solution: 1. Go to "Beneficiaries > Benefi...
Sat, 31 Oct, 2026 at 2:17 AM