Known Error Codes
Prompt: Remarks: Go to Income > Trust section. Open the trust schedule: Ensure that there is a code selected under Item B - "Non primary incom...
Tue, 21 Oct, 2025 at 9:36 AM
Prompt: Solution: Go to the PAYGI tab. Ensure to fill-up T4 - "Reason code for variation" by clicking the dropdown and selecting the appropriate...
Tue, 21 Oct, 2025 at 5:20 PM
Error Details: Solution: Go to the "Company" tab. Go to Label 1 - "Ultimate holding company ABN OR Country" and ensure that n...
Mon, 17 Nov, 2025 at 1:04 PM
Prompt: CMN.ATO.GEN.402010 - your supplied ABN does not match the ABN supplied on the form it was submitted with. Guidance: You need to contact the ATO a...
Tue, 18 Nov, 2025 at 3:48 PM
Prompt: Solution: 1. Go to Net Income > Capital Gains section. 2. Scroll down and look for Item A - Small business capital gains 15 year exemption. ...
Tue, 25 Nov, 2025 at 9:31 AM