Known Error Codes

CMN.ATO.TRT.432663
Prompt: Remarks: Go to Income > Trust section. Open the trust schedule: Ensure that there is a code selected under Item B - "Non primary incom...
Tue, 21 Oct, 2025 at 9:36 AM
CMN.ATO.AS.EM03026
Prompt: Solution: Go to the PAYGI tab. Ensure to fill-up T4 - "Reason code for variation" by clicking the dropdown and selecting the appropriate...
Tue, 21 Oct, 2025 at 5:20 PM
CMN.ATO.CTR.428022 and CMN.ATO.CTR.428366
Error Details: Solution:  Go to the "Company" tab. Go to Label 1 - "Ultimate holding company ABN OR Country" and ensure that n...
Mon, 17 Nov, 2025 at 1:04 PM
CMN.ATO.GEN.402010
Prompt: CMN.ATO.GEN.402010 - your supplied ABN does not match the ABN supplied on the form it was submitted with. Guidance: You need to contact the ATO a...
Tue, 18 Nov, 2025 at 3:48 PM
CMN.ATO.CGTS.402195
Prompt: Solution: 1. Go to Net Income > Capital Gains section. 2. Scroll down and look for Item A - Small business capital gains 15 year exemption. ...
Tue, 25 Nov, 2025 at 9:31 AM
CMN.ATO.GEN.500162
Prompt: Request PartyId has failed the algorithm check for the corresponding PartyId type. Guidance:  This error “CMN.ATO.GEN.500162” signals that the P...
Wed, 21 Jan, 2026 at 9:40 AM
CMN.ATO.TRT.432314
Error Prompt: Solution: For illustration, below image shows a Foreign income tax offset amount as source of amount flowing to Label in the beneficiary sch...
Thu, 22 Jan, 2026 at 6:07 PM
CMN.ATO.TRT.433098
Error Prompt: CMN.ATO.TRT.433098 - Franking distributions is incorrectly distributed. When sum of net Australian income/loss plus net capital gains, plus a...
Fri, 23 Jan, 2026 at 5:24 PM
CMN.ATO.IITR.311048
Prompt: Assessable income from other sources must be less than $40,000 Guidance:  ATO does not allow Business Loss Code “6” to be used when your income ...
Thu, 29 Jan, 2026 at 8:41 AM
CMN.ATO.CGTS.402203
Error Prompt: CMN.ATO.CGTS.402203 - A capital loss must not be carried forward when a positive net capital gain amount has been provided: Other net capita...
Thu, 29 Jan, 2026 at 4:49 PM