Known Error Codes
Error: Assessment calculation code must be provided. Check if there are answers under See if there are answers via Item 59 "Choice for resident t...
Mon, 17 Feb, 2025 at 8:10 AM
Check under "Medicare tab > Item M2" if you have selected either Tax Code C or D, because selecting any of these code will require spouse detai...
Tue, 18 Feb, 2025 at 2:05 PM
Error: CMN.ATO.IITR.400027 - Spouse details provided for taxpayer without spouse CMN.ATO.IITR.400027 - Spouse's gender code details provided is incor...
Tue, 22 Apr, 2025 at 4:16 PM
Error: CMN.ATO.INCDTLS.000390 - Trusts income instance is incomplete. Where a Trust income instance is present, at least one of the following must be provid...
Fri, 21 Feb, 2025 at 2:52 PM
Error: CMN.ATO.IITR.100011 - Client's reference contains invalid text. Please try to click the error, it will usually take you to the field that...
Fri, 14 Mar, 2025 at 6:48 AM
ERROR: CMN.ATO.IITR.410006 - Business loss activity details is required Solution: Go to Business > Business Loss Activity Details tab. Open the Bus...
Tue, 25 Mar, 2025 at 1:09 PM
Error: To resolve this error, make sure to fill PSI sections, via "Other" tab If the company has no PSI income, just click the Manage section...
Tue, 1 Apr, 2025 at 7:08 AM
Error: CMN.ATO.SMSFAR.437130 - Limited recourse borrowing arrangements amount greater than zero must be supplied. Solution: If there an amount in 16 Liab...
Wed, 2 Apr, 2025 at 5:24 PM
Error: CMN.ATO.INCDTLS.000024 - Australian government benefit amount details are incomplete. Navigate via Income, and select PAYG Via PAYG item 5 ...
Wed, 23 Apr, 2025 at 6:30 AM
Error: CMN.ATO.RDTIS.438101 - the supplied Group Member "TFN" must not be the same as the reporting Company TFN. Solution: Either remove th...
Tue, 22 Apr, 2025 at 8:09 AM