Known Error Codes
Error Prompt: "All details are required." Suggested Solution: 1. Go to "Other > Overseas Transactions & Other" section 2. C...
Tue, 5 May, 2026 at 10:36 AM
Error Prompt: CMN.ATO.CTR.428149 - Currency translation rate and currency code must both be either present or not present. Suggested Solution: To resolve...
Thu, 4 Jun, 2026 at 3:58 PM
Error Prompt: CMN.ATO.CTR.428165 - Loan to shareholders action code required, where amount field has been populated Suggested Solution: Please see below...
Thu, 4 Jun, 2026 at 4:19 PM
Error: CMN.ATO.TRT.442911 - Assessment Calculation code is incorrect. Guidance: Check each "Beneficiary" details and make sure details are fi...
Wed, 15 Jul, 2026 at 9:04 AM
Error: Solution: Make sure to set the correct code for beneficiaries, ie issue on "Date of Birth" - for individuals over 18 years old, should ...
Tue, 28 Jul, 2026 at 8:44 AM
According to ATO Validation Rules this error CMN.ATO.AS.EM92025 says the Activity Statement is not revisable. Other related guide: CMN.ATO.AS.EM92025 ...
Tue, 4 Aug, 2026 at 11:37 AM
Prompt: CMN.ATO.IITR.210015 Guidance: The error "CMN.ATO.IITR.210015" says "Correct Tax claim code must be provided. More Where the numb...
Thu, 6 Aug, 2026 at 1:15 PM
Prompt: CMN.ATO.PTR.439000 - Key financial information amounts and/or Business and professional amounts must be present. Solution: Just fill Label 39 to...
Thu, 6 Aug, 2026 at 1:21 PM
Prompt: CMN.ATO.IITR.EM0072 - Australian government benefit adjustment reason code must be provided. Solution: 1. Go to Income > PAYG tab > Label ...
Thu, 6 Aug, 2026 at 1:33 PM
Prompt: CMN.ATO.IITR.000502 - Enter number of days NOT liable for Medicare levy surcharge. Solution: To resolve the error, you need to go to "Medi...
Thu, 6 Aug, 2026 at 5:01 PM