User should nominate LodgeiT as one of your SBR Providers.
Must complete settings by clicking to the gear wheel, and update your intermediary i.e. Tax Agent Profile.
FOR TAX AGENT
If you are the signatory of your company, and your company is the intermediary, you must add yourself as a Client so you can then select yourself as the signatory of your company.
Check that you have used the ABN associated with your TAN.
FOR NON-TAX AGENT
1. User must check if ABN and TFN are correct.
2. User must select LodgeiT as software provider for each client.