User should nominate LodgeiT as one of your SBR Providers.
Must complete settings by clicking to the Gear wheel > Profile,
and update your intermediary i.e. Tax Agent Profile:
FOR TAX AGENT
If you are the signatory of your company, and your company is the intermediary, you must add yourself as a Client so you can then select yourself as the signatory of your company.
Check that you have used the ABN associated with your TAN.
FOR NON-TAX AGENT
1. User must check if ABN and TFN are correct.
2. User must select LodgeiT as software provider for each client.
Note: Make sure that the ATO details (ie ABN) is the same information you have in LodgeiT.