SBR.GEN.AUTH.008 - Your nomination with the online (cloud) software provider does not contain the correct Software.

Ensure you have a functional AUSkey prior to attempting this.

Please do as follows -

a. Go to gear wheel - >Software ID. Copy it.

b. Go to ATO Access Manager. Check that the Software ID is the same.

If error persist, check the following:

1. Do you have multiple Auskey? this maybe a sign that you entered different or wrong Auskey.

Solution: Check the Auskey related to what entity. You must put the ABN and TAN in LodgeiT exactly as related to your Auskey.

Click the Gear wheel and select "Settings". Double check the details to make sure identification are match with the Auskey.

2. If you only have 1 Auskey - Look inside the Lodgeit via Gear wheel, make sure ABN is exactly the same as the ABN that associated with the Auskey.

Click the Gear wheel and select "Settings". Double check the details to make sure identification are match with the Auskey.

Related Article:

Software ID update
Connect LodgeiT to ATO