Case: A user reports that dividends were entered under the Dividends section, but Label H in the tax return was blank.

Answer

Why Label H Is Blank

Label H will only populate when the Financials are imported correctly. If financials were not imported—or if they were imported after adjustments were made—Label H may remain empty.


Correct Process to Ensure Label H Fills Automatically

  1. Import Financials
    Importing the financial statements is an essential step because it allows the system to auto-fill relevant labels, including Label H – Dividends. Related guide: Import Financials

  2. Check the Reconciliation Section
    The reconciliation stage ensures that all accounting and tax adjustments align correctly. Missing or incomplete reconciliation can cause labels to remain unfilled. Related guide: Understanding the Reconciliation Section - Company Tax Return (CTR)

These steps are critical in preparing a Company Tax Return and preventing missing values.


Why No Validation Error Is Displayed

  • There is no ATO error code that applies to this scenario.

  • When you see validation errors, they come from the Australian Tax Office (ATO), not from LodgeiT.

  • LodgeiT simply implements the error checks provided by the ATO.

  • Since the ATO does not flag this situation as an error, the system will not produce a validation message.