Known Error Codes

SBR.GEN.AUTH.006
User should nominate LodgeiT as one of your SBR Providers. Must complete settings by clicking to the Gear wheel > Profile,  and update your inte...
Wed, 14 Aug, 2024 at 8:59 AM
Software ID / SBR.GEN.AUTH.008
SBR.GEN.AUTH.008 - Your nomination with the online (cloud) software provider does not contain the correct Software. Ensure you have a MyGovID prior to atte...
Thu, 15 Aug, 2024 at 1:21 PM
CMN.ATO.CTR.428099
1. Press "Other" , then "Losses" 2. Scroll to #13 Losses Information 3. Question: "Are you required to lodge losses schedule ...
Thu, 2 May, 2024 at 12:51 PM
CMN.ATO.CTR.428352
CMN.ATO.CTR.428352 - International Dealings schedule required 1.Make sure to remove/delete "0" in any line items. 2.Make sure that item 29 Und...
Tue, 14 May, 2024 at 11:21 AM
CMN.ATO.CTR.428019 Previous name without either ARBN or ACN
1. Open the Company tax return form 2.  Select the tab "Company", then press "Yes" for the question "Has the name changed since ...
Tue, 14 May, 2024 at 11:28 AM
CMN.ATO.IITR.EM0054
All banks are issued a BSB number for each branch from APRA. The ATO validate the BSB number on each return against their master list.  The BSB number th...
Wed, 15 May, 2024 at 7:57 AM
Dividends and Interest - Address error code
Errors: CMN.ATO.GEN.410214 - Address Line 1 must be present CMN.ATO.GEN.430245 - Suburb/Town/City must be present in an address CMN.ATO.GEN.434147 - St...
Fri, 1 Mar, 2024 at 9:19 AM
CMN.ATO.IITR.730270
Error: Australian Residency start date and Australian residency end date must be provided. Solution: You have to report the residency  "start date...
Wed, 16 Aug, 2023 at 11:20 AM
CMN.ATO.IITR.730378 / CMN.ATO.730434
Press "Income" then "Interest" Click the worksheet and update - Choose from the dropdown and select  "Country of residen...
Wed, 15 May, 2024 at 9:22 AM
CMN.ATO.IITR.000254
Form: Individual Tax Return Solution: This can be resolved via Income type in Payment Summary - Press and update the worksheet - Note:  Validatio...
Thu, 19 Sep, 2024 at 1:16 PM