Known Error Codes

CMN.ATO.IITR.EM0003- "Relationship" to date must be the "From" date
Error: CMN.ATO.IITR.EM0003- "Relationship" to date must be the "From" date Solution: Should fill both start and end dates if one is ...
Wed, 1 Oct, 2025 at 1:41 PM
CMN.ATO.IITR.730359 - Foreign income tax offset amount is incorrect
Error: Solution: This error condition is mandatory for ATO. In order to resolve this user should enter foreign tax offset in one of the corresponding ...
Thu, 16 Oct, 2025 at 11:49 AM
Error: In order to send E-signature request for this documents the client must have at least one relationship with Trustee."
Illustration: Trustee is a Company Error: "In order to send E-signature request for this documents the client must have at least one relationship with...
Thu, 3 Jul, 2025 at 7:03 AM
CMN.ATO.CGTS.402157
Error: CMN.ATO.CGTS.402157 Solution: Make sure to set up the "Type"
Wed, 1 Oct, 2025 at 1:46 PM
Error: E- Total adjustable values at end income year cannot be negative
Error: E- Total adjustable values at end income year cannot be negative Solution: Please make sure that all accounts are classified correctly. We im...
Fri, 27 Nov, 2020 at 11:32 AM
Error: The GrossPayment field is required
Error: The GrossPayment field is required Solution: 1. delete any worksheet or figures via "Business" tab if irrelevant. 2. Once worksheet/...
Mon, 30 Nov, 2020 at 10:31 AM
CMN.ATO.IITR.310018
Error: CMN.ATO.IITR.310018 - Incomplete main business name and address details  Solution: Error message says that both address and business name must be fi...
Mon, 6 Oct, 2025 at 1:45 PM
CMN.ATO.IITR.310026 / Deferred Loss
Error:  CMN.ATO.IITR.310026 – Primary production and/or Non-primary production deferred losses amount required More A Business loss code of 8 has been ente...
Fri, 11 Apr, 2025 at 7:43 AM
Error: CMN.ATO.CTR.430018
Solution: Make sure to activate "Depreciation" Copy the amount from "Depreciation > Item F (deduction for decline in value)"...
Tue, 21 Nov, 2023 at 2:14 PM
CMN.ATO.IDS.440558
Error: Debt deduction creation rules applicable to you must be completed. Illustration 1: Fill Item 52 in Section H Illustration 2: If user ...
Tue, 22 Jul, 2025 at 9:57 AM