Known Error Codes

CMN.ATO.INCDTLS.000255
Error: Total credit for tax paid by trustee from managed fund must be provided. Solution: This error means that Credit for tax paid by trustee should be ...
Sat, 10 Jul, 2021 at 12:37 PM
CMN.ATO.IITR.100029
Solution: This ATO error. This means we cannot avoid it and users should follow it. In this case it is said that 'Taxable income or loss' amount...
Mon, 19 Jul, 2021 at 2:29 PM
CMN.ATO.CTR.500231 / CMN.ATO.CTR.500161 / CMN.ATO.CTR.50022
Error: CMN.ATO.CTR.500231 - Tax loss 2019-20 carried back to 2018-19 must be provided. Solution: Leave items A and O blank and validate. Refer to b...
Fri, 24 Sep, 2021 at 8:12 AM
Trust this device
Reasons why "Trust this device" doesn't work could be following: The user clicks "Sign Out" each time. The option in browser &...
Wed, 1 Sep, 2021 at 2:37 PM
Oops! Something went wrong under the hood
Error:  Solution:  Please see following suggestions that could help to resolve the issue: Try another browser. If it won't help, please try to ...
Fri, 23 Sep, 2022 at 11:32 AM
CMN.ATO.IITR.730456
Error: Total Current year capital gain is incorrect Solution:  This validation error says that total current year capital gains must be greater than or ...
Thu, 2 Sep, 2021 at 8:07 AM
CMN.ATO.INCDTLS.000116
Error: Open the PAYG Summary and  leave blank the payment type from lump sum A section to resolve the issue.
Thu, 19 Sep, 2024 at 1:10 PM
CMN.ATO.AUTH.011
Error: The client you transmitted is not associated with the agent number you supplied and cannot be authorised.  TABLE OF CONTENTS Illustration 1: Cli...
Wed, 28 Aug, 2024 at 8:54 AM
CMN.ATO.LDGPROG.EM60230
Error: CMN.ATO.LDGPROG.EM60230 User not authorised Solution:   If some other agent will add the client by TFN to their list in ATO portal it will break ...
Thu, 19 Jan, 2023 at 9:44 AM
CMN.ATO.GEN.434088
Error: CMN.ATO.GEN.434088 Solution: If Losses schedule is being lodged then amount of “capital losses carried forward from” CGT schedule should be equal ...
Wed, 22 Sep, 2021 at 7:34 AM