Known Error Codes

Superannuation Lump Sum Payments in Individual Tax Return (ITR)
Question: My client has 30 Superannuation Lump Sum Payments, but the system has given an error code which states must not exceed 25.  There is no limit to h...
Tue, 4 Jun, 2024 at 12:39 PM
CMN.ATO.IITR.EM0043
Error:  Solution: Please check the ATO portal to see if there is lodged return for the same year, if you want to make an amendment, you need to unlock t...
Sat, 6 Nov, 2021 at 3:43 PM
CMN.ATO.CTR.500224 - Income Tax liability must be greater than O
Error: CMN.ATO.CTR.500224 - Income Tax liability must be greater than O 2. If we haven’t paid the 2019 Income Tax Liability that we want to carry back ...
Sat, 23 Oct, 2021 at 10:39 PM
CMN.ATO.IITR.730302
Error:  Client date of birth is 06/08/1962 and he has made personal contribution of $22600 into his super. The validation report show the following mistake:...
Wed, 27 Mar, 2024 at 2:09 PM
CMN.ATO.TRT.432723
Error:  Solution: Try to add the Name and Address of the Non Resident Beneficiaries on Schedule A
Mon, 18 Oct, 2021 at 7:37 AM
CMN.ATO.IITR.730150 (Working holiday Maker / WHM)
Error: CMN.ATO.IITR.730150 Solutions: A. If "Working holiday maker" is not relevant, make sure to deactivate "Adjustments" via finan...
Thu, 19 Sep, 2024 at 12:39 PM
CMN.ATO.TRT.432796
Error: Assessment calculation code Answer: Make sure to use the correct code (learn ATO code here), ie check the death date, beneficiary details. Below ex...
Fri, 27 Oct, 2023 at 7:14 AM
CMN.ATO.IITR.730221
Error: CMN.ATO.IITR.730221 - Other rental deductions amount is incorrect  Solution: Check the Rental Schedule, ie share percentage. Below example will show...
Sat, 6 Nov, 2021 at 3:36 PM
CMN.ATO.GEN.500126
Error: CMN.ATO.GEN.500126 Solution: Please try to complete the details from your Client's Setting's, ie Date of Birth, etc. If issue still persi...
Wed, 17 Nov, 2021 at 8:31 AM
CMN.ATO.IITR.310003
Error: CMN.ATO.IITR.310003 Answer: You have set  ITR Type to “Short”. This means only dividends are allowed in the form, but there are other data. You sh...
Wed, 8 Dec, 2021 at 8:13 AM