Known Error Codes
Error: Solution: Navigate to "Beneficiaries" and select the beneficiary. Make sure to fill the address completely.
Wed, 16 Dec, 2020 at 1:00 PM
Error: Solution: Please click on the "+" sign from Depreciation tab>Item K to manually enter the depreciation amount. Item K (accounting ...
Fri, 23 Feb, 2024 at 10:11 AM
Error: Are you trying to amend an IAS/BAS? Please check this guide on how Importing activity statement lodged indirectly Can you please try to manua...
Wed, 28 Aug, 2024 at 12:52 PM
Navigate via Income > Dividends Open the worksheet via item 11 Remove (leave it blank) the Country field. It should only be completed if the...
Fri, 17 May, 2024 at 10:09 AM
Error: Solution: Should fill at least one trustee’s details as error description states. OLD FORM Error: Solution: fill Family trust election ...
Wed, 24 May, 2023 at 1:01 PM
Error: Solution: Click the error, it will usually takes you to the field causing an error. Make sure there is no special characters ie "* # ...
Tue, 19 Jan, 2021 at 8:49 AM
Error: Solution: Set field 'I would like my tax refunds made to this account' to YES or fill the bank details for refund.
Thu, 4 Feb, 2021 at 1:07 PM
Error: Solution: The error is based on the design of the rules by the ATO. Error states that A4 deductions cannot be more that Total of D1-D15 fields...
Tue, 17 Sep, 2024 at 1:25 PM
Error: CMN.ATO.IITR.200026 - Australian superannuation income stream amount is invalid Solution: Please fill one of the fields in “7 Australian annuities ...
Wed, 17 Mar, 2021 at 6:48 AM
Error: "Zero net income or an overall trust loss cannot be distributed." Solution: Option 1 Open the beneficiary- "ie the individual&qu...
Wed, 10 Apr, 2024 at 7:47 AM