Known Error Codes

CMN.ATO.IITR.304102 - Estimated eligible income is incorrect
Solution:  Move the negative income amounts from Business Income to Business Expenses>Purchases and Other Costs.
Wed, 29 Jul, 2020 at 11:02 AM
CMN.ATO.IITR.730377
Solution: From the Interest section, please leave the country tab blank
Tue, 26 Nov, 2024 at 10:39 AM
CMN.ATO.IITR.730417
Please note that TFN credits are a tax fact associated with interest earned, must enter manually in the interest earned sector.  Please activate the &quo...
Wed, 30 Apr, 2025 at 3:30 PM
CMN.ATO.GEN.200001
Error: CMN.ATO.GEN.200001 - An unexpected error has occurred. Please contact the Tax Office an unexpected error has occurred. Please contact the Tax Office....
Mon, 21 Apr, 2025 at 7:16 PM
CMN.ATO.GEN.010028 "Amendment"
Sample form below is a Company Tax Return (CTR): Solution:  Fill-up the field "Amendment type code" and "Reason for Amendment" to cle...
Thu, 1 May, 2025 at 6:35 AM
CMN.ATO.TRT.432112
Error: "TFN amounts withheld from interest must equal beneficiaries amount.' Case: the client has "Net Loss" Solution:  Make sure to ...
Thu, 6 Feb, 2025 at 9:44 AM
CMN.ATO.DDCTNS.000155
Error in Individual Tax Return  Solution:  Deactivate financial image of "Other Deduction" and "Work Related Expenses" -  If this is ...
Mon, 14 Sep, 2020 at 9:10 AM
CMN.ATO.IITR.000237
Error in Individual Tax Return Solution:  FOR MANUAL INPUT - Open each worksheet in the "Trust" section and make sure to put a code an acti...
Wed, 1 May, 2024 at 1:35 PM
CMN.ATO.IITR.600097
Error in Individual Tax Return Solution: Please see the article "How to Report Holiday Makers Wages in Individual Tax Return"
Mon, 14 Sep, 2020 at 10:03 AM
CMN.ATO.IITR.000200
Solution: Please open the worksheet and edit it there. TFN amount should be less than 50% of gross interest. It is ATO mandatory.  i.e $2.99 or lower for...
Thu, 8 Oct, 2020 at 7:46 AM