Known Error Codes
Error: CMN.ATO.GEN.DUPLICATE.ENTRY Answer: This is ATO side validation. Please kindly check if you can see the form is lodged on ATO portal, if yes, kind...
Fri, 5 Apr, 2024 at 7:27 AM
Error: Remarks: It can be other data in interest worksheet that does not match ATO records. Solution: 1. Make sure that the form is not in "l...
Thu, 17 Oct, 2024 at 1:38 PM
Error: Your share of rental is incorrect. When Your share of rental income is provided, the amount must not exceed (total) Rental income. Solution: Pleas...
Thu, 14 Nov, 2024 at 1:07 PM
Question: Answer: To Add, update the "Relationship" tab and make sure to add "Trustee" It will automatically inject to the form...
Mon, 10 Oct, 2022 at 7:37 AM
Error: CMN.ATO.SMSFAR.436349 - Total Asutralian and Overseas assets and member entitlements must be greater than zero unless the fund has been wound up. ...
Tue, 17 Jan, 2023 at 11:18 AM
Error: CMN.ATO.AS.EM005 - T1 is a mandatory field. Solution: Enter "0" in T1 under PAYGI tab.
Tue, 28 Feb, 2023 at 8:17 AM
Error: CMN.ATO.GEN.200001 Answer: The issue is with the ATO. Please see the explanation of this error from ATO link
Tue, 28 Feb, 2023 at 8:30 AM
Error: CMN.ATO.IITR.601024 – Deductions claimed amount combined with Gifts or donations amount is invalid. Answer: According to error description, total of...
Thu, 19 Jan, 2023 at 7:24 AM
Error: CMN.ATO.GEN.EM0001 - An unexpected error has occurred, try again. If problem persists, contact the ATO. Error code 91933" Solution: Please co...
Thu, 23 Feb, 2023 at 7:35 AM