This help guide provides a clear and simple process for submitting a Request for a Refund. Whether the issue involves an incorrect charge, duplicate payment, or a service concern, this guide will walk you through the steps to ensure your request is reviewed promptly and accurately. Our goal is to help you resolve refund matters with ease. Click here to learn more about terms of refund. 

Please do as follows:

1. Give us your invoice
-The copy of the invoice (in which you have an issue) here's the guide on how to download - How to see LodgeiT payment and invoice

2. Printscreen of the "Billing page"

Navigate to Cog wheel > Billing  

Please take a printscreen of your billing page, that shows how many lodgement you still have