Lodgeit

Case: Activity Statement is not showing even the prompt says "Activity Statement were successfully pulled" Guidance: Go to client Settings and th...

The term "Activity Statement not revisable" under the line item "Activity statement revisable status" in the activity statement is a pre...

Prompt: CMN.ATO.AS.EM98065 - Activity statement cannot be loldged, as it is not in a "New" lodgement status.  Guidance: You need to create new ...

Issue You may notice duplicate Activity Statement Forms appearing in your Form Dashboard. Why This Happens This usually occurs when there are duplicate c...

Issue The GST reporting option has changed (for example, from Option 2 – Simpler BAS to Option 3 – GST Instalment Method) and the GST option is locked, pre...

Prompt: CMN.ATO.AS.EM59099 Guidance: Check and update the "Branch code".  Branch number in the ATO portal and in Lodgeit should alway...

Error: Incomplete field provided for role FTC What does this error mean? The system is trying to send information related to the Fuel Tax Credit (FTC...

Prompt: CMN.ATO.AS.EM61009 Guidance: User should contact ATO first, so that you have a quick resolution about the issue. The details for the contact ...

Error: “CMN.ATO.AS.EM98067 – No active roles found for the activity statement. Please review role details and try again.” Overview: This error may occur wh...

Error: CMN.ATO.AS.EM18030 Access to the Activity Statement is not available Guidance: This is an ATO validation, and Lodgeit has no control on this,  Th...