Known Error Codes

SBR.GEN.AUTH.006
User should nominate LodgeiT as one of your SBR Providers. Must complete settings by clicking to the gear wheel, and update your intermediary i.e. Tax Agen...
Thu, 22 Oct, 2020 at 8:17 AM
Software ID / SBR.GEN.AUTH.008
SBR.GEN.AUTH.008 - Your nomination with the online (cloud) software provider does not contain the correct Software. Ensure you have a MyGovID prior to atte...
Fri, 23 Feb, 2024 at 12:32 PM
CMN.ATO.CTR.428099
1. Press "Other" , then "Losses" 2. Scroll to #13 Losses Information 3. Question: "Are you required to lodge losses schedule ...
Thu, 19 Mar, 2020 at 1:32 PM
CMN.ATO.CTR.428352
Error: CMN.ATO.CTR.428352 - International Dealings schedule required Solution:  1.Make sure to remove/delete "0"in any line items. 2.Make sure ...
Sat, 4 Apr, 2020 at 2:24 PM
CMN.ATO.CTR.428019 Previous name without either ARBN or ACN
Solution: 1. Open the Company tax return form 2.  Select the tab "Company" , then press "Yes" for the question "Has the name chan...
Fri, 10 Apr, 2020 at 1:49 PM
CMN.ATO.IITR.EM0054
Search the master list at the following web address: http://www.bsbnumbers.com. And double check the BSB number. If the client doesn’t able to enter anoth...
Wed, 3 Jun, 2020 at 10:17 AM
Dividends and Interest - Address error code
Errors: CMN.ATO.GEN.410214 - Address Line 1 must be present CMN.ATO.GEN.430245 - Suburb/Town/City must be present in an address CMN.ATO.GEN.434147 - St...
Fri, 1 Mar, 2024 at 9:19 AM
CMN.ATO.IITR.730270
Error: Australian Residency start date and Australian residency end date must be provided. Solution: You have to report the residency  "start date...
Wed, 16 Aug, 2023 at 11:20 AM
CMN.ATO.IITR.730378
Error: Solution:  Press "Income" then "Interest" Click the worksheet and update - Choose from the dropdown and select  &quo...
Tue, 21 Jul, 2020 at 11:21 AM
CMN.ATO.IITR.000254
Form: Individual Tax Return Solution: This can be resolved via Income type in Payment Summary - Press and update the worksheet - Note:  Validatio...
Wed, 10 Mar, 2021 at 1:26 PM