Email Settings

About Email Settings
Overview By default, LodgeiT sends client emails (esignature request) directly from [email protected], not from user's email address. Once user en...
Fri, 31 Jan, 2025 at 7:44 AM
Troubleshooting Sending Client Emails
Error: "Required permissions have not been granted" In case of Google, please tick the required checkbox -  If this doesn't work,  pleas...
Wed, 20 Jan, 2021 at 7:54 AM
'Email From' (Sender) Disconnect old email address and Connect new email address
Question: Disconnect old email address and Connect new email address? Solution: Resolve it via Gear wheel > Settings  Select "Email" Up...
Mon, 7 Feb, 2022 at 9:26 AM
Bounce Email / Message
Error: Question: When sending a forms to a client for signature. It was sent from the old email address. Can you let me know which setting default or s...
Wed, 9 Feb, 2022 at 10:00 AM
Shared email address of Microsoft 365
Question: I've been looking at the emails using one of our specific shared email addresses that is hosted through microsoft 365. Such as [email protected]...
Thu, 17 Mar, 2022 at 8:53 AM
Microsoft Email Settings
Connect Outlook 365 in order to deliver documents for signing to your clients directly from LodgeiT, and use LodgeiT document tracking automation to control...
Fri, 31 Jan, 2025 at 7:43 AM
LodgeiT is unable to send client emails
Prompt: LodgeiT is unable to send client emails, please ensure that the mailbox is reachable or that the configurations are correct. Due to LodgeiT logs,...
Fri, 14 Feb, 2025 at 1:10 PM