Email Settings

About Email Settings / Outgoing Mail Server
Overview By default, LodgeiT sends client emails (esignature request) directly from noreply@lodgeit.net.au, not from user's email address. Once user en...
Tue, 13 Jan, 2026 at 10:56 AM
Troubleshooting Sending Client Emails
Error: "Required permissions have not been granted" In case of Google, please tick the required checkbox -  If this doesn't work,  pleas...
Wed, 20 Jan, 2021 at 7:54 AM
'Email From' (Sender) Disconnect old email address and Connect new email address
Question: Disconnect old email address and Connect new email address? Solution: Resolve it via Gear wheel > Settings  Select "Email" Up...
Mon, 7 Feb, 2022 at 9:26 AM
Bounce Email / Message
Error: Question: When sending a forms to a client for signature. It was sent from the old email address. Can you let me know which setting default or s...
Wed, 9 Feb, 2022 at 10:00 AM
Shared email address of Microsoft 365
Question: I've been looking at the emails using one of our specific shared email addresses that is hosted through microsoft 365. Such as admin@abcde.com...
Thu, 17 Mar, 2022 at 8:53 AM
Microsoft Email Settings
Connect Outlook 365 in order to deliver documents for signing to your clients directly from LodgeiT, and use LodgeiT document tracking automation to control...
Wed, 9 Sep, 2026 at 6:31 AM
LodgeiT is unable to send client emails
Prompt: LodgeiT is unable to send client emails, please ensure that the mailbox is reachable or that the configurations are correct. Due to LodgeiT logs,...
Wed, 9 Apr, 2025 at 11:34 AM
Prompt: Some of your emails cannot be sent
Prompt: Some of your emails cannot be sent. Possible reason, messages to a certain email address is blocked, either incorrect email address and cannot be...
Wed, 14 May, 2025 at 1:34 PM
Microsoft to Bigpond Emails
This is the well-known issue when sending emails from Microsoft to Bigpond emails. We would recommend to consult with your IT specialist and make sure ...
Thu, 6 Aug, 2026 at 1:36 PM