Email Settings
Overview By default, Lodgeit sends client emails (esignature request) directly from noreply@lodgeit.net.au, not from user's email address. Once user en...
Tue, 29 Sep, 2026 at 12:27 PM
Error: "Required permissions have not been granted" In case of Google, please tick the required checkbox - If this doesn't work, pleas...
Wed, 20 Jan, 2021 at 7:54 AM
Question: Disconnect old email address and Connect new email address? Solution: Resolve it via Gear wheel > Settings Select "Email" Up...
Mon, 7 Feb, 2022 at 9:26 AM
Error: Question: When sending a forms to a client for signature. It was sent from the old email address. Can you let me know which setting default or s...
Wed, 9 Feb, 2022 at 10:00 AM
Question: I've been looking at the emails using one of our specific shared email addresses that is hosted through microsoft 365. Such as admin@abcde.com...
Tue, 29 Sep, 2026 at 12:27 PM
Connect Outlook 365 in order to deliver documents for signing to your clients directly from Lodgeit, and use Lodgeit document tracking automation to control...
Tue, 29 Sep, 2026 at 12:27 PM
Prompt: Lodgeit is unable to send client emails, please ensure that the mailbox is reachable or that the configurations are correct. Due to Lodgeit logs,...
Tue, 6 Oct, 2026 at 2:50 PM
Prompt: Some of your emails cannot be sent. Possible reason, messages to a certain email address is blocked, either incorrect email address and cannot be...
Tue, 29 Sep, 2026 at 12:27 PM
This is the well-known issue when sending emails from Microsoft to Bigpond emails. We would recommend to consult with your IT specialist and make sure ...
Thu, 6 Aug, 2026 at 1:36 PM