General Settings

Rollover
Rollover goes automatically from the previous year while creating a new return. Each return has a specific set of fields that can be rolled over to next yea...
Mon, 1 Aug, 2022 at 8:32 AM
How to change the language settings on your Google chrome browser
Link: https://support.google.com/chrome/answer/173424?hl=en&co=GENIE.Platform%3DDesktop
Thu, 25 Apr, 2024 at 9:32 AM
Authentication Method for E-signature (Client Defaults)
"Authentication Method"  is a method use to verify a user's identity when the client is trying to access/sign the tax form. This guide out...
Thu, 19 Dec, 2024 at 9:25 AM
Gear Wheel: Teams - How to Invite Team Members and Restrict Team Access
LodgeiT allows multiple users to access and work on tax returns simultaneously, this feature can be customise via "Team" section through Gear whee...
Fri, 23 May, 2025 at 12:40 PM
Fixing Date Display Issue in Google Chrome
If your machine (laptop/PC) dates are American-style, i.e. 15 July 2014 presents as 7/15/2014 instead of the Australian format of 15/7/14, then to correct t...
Tue, 30 Apr, 2024 at 7:50 AM
Troubleshoot: To disable "Agent contact details"
Question: Agent contact details not turning off Solution: This is Google side validation error. When user connects Gmail, LodgeiT will redirect them to Goo...
Tue, 12 Jul, 2022 at 10:21 AM
Gear Wheel: Teams and Access
"Teams" is a setting wherein you may customize and manage your member/user's access, this can be accessed via gear wheel (main setting of your...
Fri, 23 May, 2025 at 12:56 PM
Gear Wheel: Team "Access"
"Access" refers to granting user/team members the appropriate permissions and responsibilities within the system. It is part of the general Team s...
Wed, 21 May, 2025 at 11:58 AM
Client Verification
This section is for the record of all client verification details that the tax agent to keep. Client Verification, is a step for security that helps to pro...
Mon, 24 Jul, 2023 at 1:05 PM
Re-assign Email Address to New Team Member
Question: I have an ex-employee whose name was linked to a generic email. I want to link that email to the new employee - how do I do that? Also, the old em...
Tue, 25 Jul, 2023 at 2:28 PM